- Report: #652763
Complaint Review: Sprint - Jacksonville Florida
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Author Not Confirmed
Why?
Sprint
P.O. Box 600670 Jacksonville, 32260-0670 Florida, United States of America
Phone:
800-349-1923
Web:
Categories:
Business Rating:
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Sprint Received Invoice for $6.18 for a 2 min. call made through Sprint to 818-888-8699. I don't have Sprint & did not make this call! I called customer service & explained the issue & they said don't worry Jacksonville, Florida
I received an invoice for $6.18 for a 2 min. call to 818-888-8699 from Sprint. First, I do not have Sprint as my long distance carrier. Secondly, I do not know anyone at this phone #. The invoice says you must pay upon receipt and if not, it will go to collections.
I called the Customer Service # and spoke to a woman to whom I explained the issue. She immediately said don't worry we'll take it off and hung up before I could ask her name and some sort of verification. I called back and each time I get voicemail to leave a message. I've left 2 messages and no one's called back.
In the meantime, I saw another Rip-Off complaint for the same exact thing from Spring from 2 yrs. ago.
They are intimidating people into sending money to a bogus address and this must be stopped!
