June 9, 2018
Now on the phone with sprint for the 4th time trying to get the software problem fixed, I took the phone to Samsung dealer to get it fixed 3 hours late they said I needed to pay for the premium account to have that feature, not true all this does is provide voicemails to text.
Looks like after 15 years with Sprint I am leving them for such a waste of time especially when the rep in OK said go to Best Buy and I would have to pay since I dont have Geek Squad..
Not happy with this updgrade..going looking for a new phone and provider.
Costa Mesa, CA