Square initially provides quick set up for a business to accept credit cards. This is the problem! Square will deactivate credit card processing without notice. An inquiry must sent to a Compliance department by email only. Square says it will provide you with your "customer code" and a phone number to call and speak to that department. Square does not want to speak to you - period! The customer code and phone number to call never gets sent to you. Your companies cash flow is cut off like a lepar. Square alleges general high risk activity with your processing. Here is the problem: Square has never seen or requested any of my companies documentation, demonstrating compliance & my companies legitimate practices = but will allege general illegal activity. FAQ's on a website is not a compliance department Canned emails is not a compliance department Square does not have an underwriting department, so how does it have a compliance department? Believe me, you can start processing credit cards for your company in 15 minutes without any proof of your companies product & service or financial documentation. Square will hold funds for up to 90 days! There is no way that's legal! The following is a reply to generalized email sent by Square alleging my was deactivated because of general high risk activity: Mark, Interesting feedback, Wells Fargo Underwriting approved Virtual Terminal as my new credit card provider and other of my vendors that were using my American Express as payment for services to them, but Square deactivated services. My financials were provided to WF underwriting. What I don't understand is how a close look at my form of payment to a hands on underwriting department found no issues, but a service provider like Square who has never seen a single financial document can tell me that my practices are generally associated with high risk activity. After fees collected on hundreds of thousands of dollars processed, you would think that before deactivating my account Square would ask for my 800+ credit score on all 3 credit major credit providers, I have $200k of available credit lines with some of the highest profile banks, including a $100k spending limit with American Express per month alone I phoned American Express to go over terms and conditions of my card and activity = no issues found. But Square hasn't seen one financial document - but my activities are are deemed High Risk Wells Fago Underwriters looked much closer - including pulling my credit = no issues found. But Square hasn't seen one financial document - but my activities are are deemed High Risk Individuals associated with High Risk Activity do not have 18 years of established credit accounts with $200k in credit lines = NOBODY! Individuals associated with High Risk Activity don't provide financials *I don't expect a response and I'm sure no one after this email has the )$&@" to call me* *Should Square contact me = I would love for you to be provided what was given to Wells Fargo Underwriting* Assumption is the mother of all screw ups Call me = PLEASE I'll give full disclosure for Square to speak American Express, get all 3 credit scores, and speak with Credit Union of Denver = be prepared to to get laughed at! Call me = PLEASE I'll hand over all my fully compliant licenses, general liability, insurance umbrella, Colorado state certificate of good standing with the Colorado secretary of states office including no complaints ever filed against myself or my company that began in California in 8/2005. Let's square up End email to Square Compliance Square doesn't like conflict. I'm sure Square will never call.