- Report: #326419
Complaint Review: St George UT Networkagenda.com - Internet
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Author Confirmed
Why?
St George UT Networkagenda.com
St George UT Networkagenda.com Internet, U.S.A.
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St George UT Networkagenda.com I have been laid off for 1 month I went on the internet to check my balance and they took $9.95 out. I don't know this company Internet
I was laid off for a month I was on my last $16.00 I went on the internet to make sure of my balance and all that was in there was $6.05. They took $9.95 out of my checking account I don't know who they are or what it is that I paid for, but I need my monies back.
Lisa
Shelby, Yukon
U.S.A.
Lisa
Shelby, Yukon
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Wed, April 16, 2008
My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right. Unfortunately I was unable to locate an account for Lisa. Lisa, Network Agenda is a bonus program that might have accompanied an order that you may have placed for a free informational CD. You would have had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter. This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 10 am - 7 pm Eastern Time. If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately. My cell number is 435-773-1795. My email address is [email protected]. Sincerely, Ryan R.
