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  • Report:  #1073966

Complaint Review: Stamps.com - Select State/Province

Reported By:
Stafford - Chicago, Illinois,
Submitted:
Updated:

Stamps.com
Select State/Province, USA
Web:
stamps.com
Tell us has your experience with this business or person been good? What's this?

Stamps.com is in business to lure the small business man into a web of deception. This company started out by mailing me an offer that was lets say reasonable. The promotion stated that this would be a trial and a free u.s.p.s scale comes with the promotion. (The scale caught my attention) After reading through thoroughly I committed to this offer providing my credit card information etc. After getting to the last prompt before processing the order I was told there will be a $9.95 postage and handling charge for the scale. Red flags...I should have been given this information before you got my credit card information. Of course I was upset and immediately canceled this account via of email because there was no contact number available. Mind you this was 3 weeks ago..Yesterday August 6, 2013 I noticed a withdrawl of $15.95 from my account. I called the bank and then I called stamps.com. and was told I was suppose to terminate my account verbally. Wow...I was't verbal when you took that credit card information. Beware of this professional SCAM company!!!



2 Updates & Rebuttals

Ken

Colorado,
I forgot this on my first post...

#2Consumer Comment

Thu, August 08, 2013

 

That DOES look like a number you could have used.

NO, I don't work for them.

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 This is from their "contact us" list....

Telephone support is available Monday - Friday, 6 a.m. - 6 p.m. Pacific Time, and can be reached toll-free at 1-888-434-0055  

That DOES look like a number you could have used.

NO, I don't work for them.


Ken

Colorado,
Looks like you somehow missed this under their terms...

#3Consumer Suggestion

Thu, August 08, 2013

 Your Stamps.com $80 Offer

FREE 5lb Digital Scale

As a new Stamps.com customer you will receive a FREE 5 lb. Digital Scale. The scale is a $50 value and is yours to keep with no additional obligation. Just pay for shipping and handling (typically $9.99 or less).

$25 Postage Offer

As a new Stamps.com customer you will receive $5 in free postage that you can use during your trial period.  After you complete your trial period, you are eligible for an additional $20 in postage. We will give you two $10 postage coupons.  You can redeem one coupon per month once you complete your trial. If you stay with Stamps.com past the trial period, you will be charged $15.99 a month for the Stamps.com service, you can cancel your services at any time.

FREE Supplies Kit

To help you get started we will ship you a free Supplies Kit that includes free postage labels to use with the service (a $5 value).  However, you don't need to wait for the Supplies Kit to arrive in order to print postage. You can immediately take advantage of features such as printing shipping labels on plain paper or printing postage directly on envelopes

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