- Report: #1101660
Complaint Review: Star Motors El Salavdor - Internet
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Author Not Confirmed
Why?
Star Motors El Salavdor
Blvd Luis Poma Urb Madre Selva Cl Llama del Bosque Internet, El Salvador
Phone:
(503) 25001076
Web:
www.starmotors.com.sv
Categories:
Business Rating:
(0)
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Star Motors El Salavdor Distributor de Mercedes Benz En El Salvador srs,bolsas de aire , robo, estafa, san salvador Mundial, Star Motors Mercedes Benz Distributor Salavdor In El Salvador srs, airbags, theft, fraud, El Salvador
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I am sending this e mail to inform you about the bad behavior this dealer is having with your Costumers and the Bad Reputation this can cause.
I own a CLK 550 cabriolet 2007 ,(only 3000 miles) one day I took it to service , after few hours I received a phone call form them , that something when wrong and the front airbag was deployed (the left one on the driver seat) they said that they will replace the airbag with no cost , this happened on year 2008 .
Few months ago (year 2013) I was driving my car and suddenly SRS light came on , I just took the card to STAR MOTORS EL SALVADOR , and they said the air bag they replaced on 2008 , to be more specific the detonator of that air bag in not working properly, they need to replace it, and I have to pay this …
They assume the warranties is only 1 year for parts , and its ok with me , but this must be, when I buy the parts , or when I have cause the damage to my parts or car,. This CLK 550 has like 8 or 10 airbags that are still working properly!!!!
The only one that has problems is the one they first damage and the new they installed. They want me to pay $500 USD to replace a Part, I haven’t damaged. I own 2 CLK s , I love Mercedes Benz , but this behavior is making me change my mind .
