- Report: #346554
Complaint Review: STARTRONICS - AUDIO DIGITAL CENTER INC - EDDIE BOGWARDT - Santa Monica California
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STARTRONICS - AUDIO DIGITAL CENTER INC - EDDIE BOGWARDT
3108 Wilshire Blvd Santa Monica, 90403 California, U.S.A.
Phone:
310-829-9085
Web:
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STARTRONICS - AUDIO DIGITAL CENTER, INC - EDDIE BOGWARDT Total RIPOFF INCOMPETENT AMATEUR WORST INSTALLATION EXPERIENCE EVER Santa Monica California
Eddie Borgwardt is a slick, fast-talking 1ST CLASS HUSTLER. He's not even the person who claimed to be "Eddie" that I spoke to when I initially called STARTRONICS. The "Eddie" I talked to on the phone had the voice of a radio spokesman and was very pleasant. The "Eddie" at the garage had a heavy accent (and a bad attitude). Although he insisted that he was the "Eddie" I spoke with on the phone, I knew better. I don't really know what was up with the "pretend I'm Eddie" game & don't really care. He quoted me a price of $150 to rewire my car stereo system & amp, as the previous installers didn't hook up the FADER control when connecting the amp & I didn't feel comfortable letting them work on my car anymore. I felt his $150 price was too high. Eddie said I was paying for his "expertise" in car stereo installation & guaranteed to fix the wiring problem, so I agreed to it. Low & behold, when I came back to check on my car it was nowhere to be found. He had "farmed out" my rewiring job to somewhere else (so much for "paying for his expertise" lol!). He charges you one price, farms out the work to some other incompetent for a few bucks, then pockets the difference. Typical middle-man ripoff. When I got my car back, the FADER control still doesn't work, and I now no longer have the BALANCE control either, as he miswired it to be the FADER control lol! He said I didn't need a BALANCE control (?!?) but I strongly disagreed, as I have always used it when adjusting my speakers. Who doesn't? The BALANCE control is a basic function on ALL stereos. He is the "professional" and my car has the simple, stock Infinity stereo that came with it. Nothing fancy or complicated. He didn't fix the problem I paid him for, he actually MADE IT WORSE! I should have left the minute I got there and saw all the stacks of garbage piled everywhere is his messy little 1 car garage. MY BAD! He then tried to sell me window tint and a wax job. I left furious and decided to file a complaint with the BBB. When I got home, I looked at my copy of the invoice and noticed he has written "TROUBLE SHOOT DIAGNOSTICS" as the service he provided for $150. This is NOT what we agreed on when I brought my car to him. He said he would rewire & fix the problem. Why on earth would ANYONE pay $150 for "diagnostics"? I feel RIPPED OFF and I'm not the only one. AVOID THIS BUSINESS LIKE THE PLAGUE if you value your car! But don't just take my word for it. Read the TONS of other NEGATIVE reviews and HORRIBLE experiences other people have posted on all the numerous car stereo review sites online. YOU'VE BEEN WARNED!
3d guy
Los Angeles, California
U.S.A.
3d guy
Los Angeles, California
U.S.A.
3 Updates & Rebuttals
Startronics
Santa Monica,California,
U.S.A.
These statements are untrue and are only placed in our review to slander the company.
#2REBUTTAL Owner of company
Thu, September 11, 2008
To Whom it may Concern: The person behind this review is a local Stereo company owner looking to defame other companies in their benefit. None of these reviews are true. These statements are untrue and are only placed in our review to slander the company. that person would either file a lawsuit or a police report. Yet, this person has not disclosed any information about working towards either of these solutions. Public criminal records are available from the Santa Monica Police Department, which will disprove that such a report or law suit was every filed against Startronics. A criminal report has been filed against the perpetrator with the Santa Monica Police Department recently. Upon local law enforcing aid, a federal investigation has also been opened to incur federal "Slander" charges by the FBI. We urge the author of this comment to contact Startronics so that further judicial actions will not need to be taken. The effort it takes to defame the name of a competitor's company is not worth the eternal criminal record this author is facing. Law enforcement has narrowed their investigation onto a number of individuals. Startronics is currently awaiting the results of a reverse IP address search which will aid in pinpointing the perpetrator. The author of the comment will be prosecuted to the full extent of the law. Thank you for your time and concern. Sincerely, Startronics Further Contacts: Santa Monica PD: (310)-458-8495 FBI Los Angeles: (310) 477-6565 California Civil Code 45 provides in part as follows: 45. Libel is a false and unprivileged publication by writing, printing, picture, effigy, or other fixed representation to the eye, which exposes any person to hatred, contempt, ridicule, or obloquy, or which causes him to be shunned or avoided, or which has a tendency to injure him in his occupation. 45a. A libel which is defamatory of the plaintiff without the necessity of explanatory matter, such as an inducement, innuendo or other extrinsic fact, is said to be a libel on its face. Defamatory language not libelous on its face is not actionable unless the plaintiff alleges and proves that he has suffered special damage as a proximate result thereof. Special damage is defined in Section 48a of this code.
Startronics
Santa Monica,California,
U.S.A.
These statements are untrue and are only placed in our review to slander the company.
#3REBUTTAL Owner of company
Thu, September 11, 2008
To Whom it may Concern: The person behind this review is a local Stereo company owner looking to defame other companies in their benefit. None of these reviews are true. These statements are untrue and are only placed in our review to slander the company. that person would either file a lawsuit or a police report. Yet, this person has not disclosed any information about working towards either of these solutions. Public criminal records are available from the Santa Monica Police Department, which will disprove that such a report or law suit was every filed against Startronics. A criminal report has been filed against the perpetrator with the Santa Monica Police Department recently. Upon local law enforcing aid, a federal investigation has also been opened to incur federal "Slander" charges by the FBI. We urge the author of this comment to contact Startronics so that further judicial actions will not need to be taken. The effort it takes to defame the name of a competitor's company is not worth the eternal criminal record this author is facing. Law enforcement has narrowed their investigation onto a number of individuals. Startronics is currently awaiting the results of a reverse IP address search which will aid in pinpointing the perpetrator. The author of the comment will be prosecuted to the full extent of the law. Thank you for your time and concern. Sincerely, Startronics Further Contacts: Santa Monica PD: (310)-458-8495 FBI Los Angeles: (310) 477-6565 California Civil Code 45 provides in part as follows: 45. Libel is a false and unprivileged publication by writing, printing, picture, effigy, or other fixed representation to the eye, which exposes any person to hatred, contempt, ridicule, or obloquy, or which causes him to be shunned or avoided, or which has a tendency to injure him in his occupation. 45a. A libel which is defamatory of the plaintiff without the necessity of explanatory matter, such as an inducement, innuendo or other extrinsic fact, is said to be a libel on its face. Defamatory language not libelous on its face is not actionable unless the plaintiff alleges and proves that he has suffered special damage as a proximate result thereof. Special damage is defined in Section 48a of this code.
3d guy
Los Angeles,California,
U.S.A.
STARTRONICS Scam Update:
#4Author of original report
Fri, July 04, 2008
Took my car to another stereo installation shop and they were APPALLED at the horrible miswiring job that was done by whoever it was that Eddie Bogwardt at STARTRONICS had "farmed out" my car to. Wires were dangling loose everywhere and they were amazed that the stereo and amplifier worked at all with the splitters/doublers that STARTRONICS had installed improperly. The guy's name was Max and he said it looked like the wiring was done by some amateur kid LOL! Everything had been rewired correctly that STARTRONICS had screwed up, and now my stereo works perfectly! I can't urge people enough to AVOID STARTRONICS LIKE THE PLAGUE. They don't know what they're doing and will ruin your car stereo!
