- Report: #385863
Complaint Review: Steam Buddy - Santa Clarita California
-
Author Confirmed
Why?
Steam Buddy
P.O. Box 917 Santa Clarita, 91380-0917 California, U.S.A.
Phone:
800-353.1102
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Steam Buddy Was charged for a product even though I never confirmed the order. Santa Clarita California
I clicked on this offer through e-miles promotion and thought it seemed like a good deal. When I got to the end I realized that the shipping charges were exorbitant and found no place to cancel my order or remove items from the shopping cart. So, I closed the window. I realized today that I was still charged for the item. I also found others in the same boat. I've contacted my credit card company to report the fraud.
Ryan
Seattle, Washington
U.S.A.
Ryan
Seattle, Washington
U.S.A.
1 Updates & Rebuttals
Ryan s
Seattle,Washington,
U.S.A.
I've returned the product, now let's see how they react.
#2Author of original report
Mon, November 17, 2008
I returned the product today with a strong complaint letter and a demand of not only what I was charged initially but my return costs as well. We'll see if they respond positively. As a side note I complained to e-miles and they responded with a nice note stating that they'd complained to their contacts at Steam Buddy and also had removed the vendor from their offering. I'd encourage others to report to e-miles as well.
