- Report: #271248
Complaint Review: Steam (Valve Software) - Internet
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Steam (Valve Software)
www.steampowered.com Internet, U.S.A.
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Steam (Valve Software) Gave my account to pirates and rendered my software useless Internet
I was given Half Life 2 for Christmas - new original copy but no receipt.
It requires a CD key to register, but someone had already stolen mine with a CD key generator, so I got an invalid CD key message.
Steam refuse to reset my CD key without a receipt, despite the fact that I have the original game, box, manual, and whole shooting match I could happily send in to them or show them a picture of.
I receive only automated emails from their Support site.
They have no support email address or listed telephone number.
I posted on their forums but no reply from administrators.
So I have a non-functional game my dad bought for 40 (approx $55), which some pirates somewhere are playing for free WITH STEAM'S FULL SUPPORT.
Illumine1983
London, NorthWest Territories
United Kingdom
It requires a CD key to register, but someone had already stolen mine with a CD key generator, so I got an invalid CD key message.
Steam refuse to reset my CD key without a receipt, despite the fact that I have the original game, box, manual, and whole shooting match I could happily send in to them or show them a picture of.
I receive only automated emails from their Support site.
They have no support email address or listed telephone number.
I posted on their forums but no reply from administrators.
So I have a non-functional game my dad bought for 40 (approx $55), which some pirates somewhere are playing for free WITH STEAM'S FULL SUPPORT.
Illumine1983
London, NorthWest Territories
United Kingdom
