- Report: #929124
Complaint Review: Stephen Ploue Construction - Mandeville Louisiana
Reported By:
Ben Deceived -
Fairhope, Alabama, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Stephen Ploue Construction
823 Carroll St, #C Mandeville, 70448 Louisiana, United States of America
Phone:
(985) 727-7933
Web:
Categories:
Business Rating:
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Stephen Ploue Construction Terrible Home Builder Mandeville, Louisiana
Report Attachments
Stephen Ploue is a terrible builder. We invested most of our savings to purchased a Ploue spec home in 2010. We have had a myriad of problems arising from the builders sub-standard construction. In particular, we have foundation issues which Ploue refuses to acknowledge despite written documentation from engineers and a shoring company. Our home has many cracks in the drywall. Doors and windows will not open and close properly. We have cracks in the slab and in exterior bricks. Ploue has attempted only cosmetic repairs and ulimately walked away refusing to address the foundation issues.
We are left with a home we cannot sell and cannot afford to repair. The Louisiana New Home Warranty Act offers ome protection for consumers from issues like this. It is unfortunate that we must resort to litigation in order to force Stephen Ploue to fulfill his obligations under his warranty.
Beware of this builder.
We are left with a home we cannot sell and cannot afford to repair. The Louisiana New Home Warranty Act offers ome protection for consumers from issues like this. It is unfortunate that we must resort to litigation in order to force Stephen Ploue to fulfill his obligations under his warranty.
Beware of this builder.
2 Updates & Rebuttals
Bryan
Mandeville ,Louisiana,
More lies from Stephen Ploue Construction. Now PRIME Design + BUild Group, LLC
#2Consumer Comment
Sat, August 09, 2014
Your lies are transparent to the world. I will post photos of my home on every consumer web site and forward them to every news station until you are exposed for your unethical business practices.
Report Attachments
Stephen Ploue
Mandeville,Louisiana,
Allow Me To Clarify...
#3REBUTTAL Owner of company
Tue, April 09, 2013
I am truly disappointed as to the nature of this complaint. It is always disheartening when a former home owner expresses dissatisfaction. Coincidentally, Stephen Ploue Construction has been in business for almost 12 years and I have only had 2 lawsuits. Both of which involved home owners that suffered financial hardships such as foreclosure and/or losing one's job. As a builder, I do everything in my power to rectify the situation but in this particular example- what is not being disclosed is that I investigated this claim, hired an engineer out of pocket as well as the owner from a local shoring company (Clesi- one of the most reputable in the state) to review the foundation and both of which composed an extensive report stating that there was not anything wrong with their foundation. All cosmetic repairs and final punch-outs (although minor) were addressed and repaired at my own expense. Unfortunately, with regards to situations such as this- it certainly attacks my integrity and reputation. Luckily, my company has always centered around my customers and the quality of my homes. I am truly sorry that this particular home owner(s) suffered financial hardship but I can only build the home- I can not pay your mortgage though when one loses their job nor buy the home back when one can not afford it. Lastly, this disgruntled home owner tried to file a claim with the Better Business Bureau and after further investigation, the BBB retracted their claim after uncovering the numerous attempts made on my part. I have both the letter from the BBB as well as the engineer's report upon request.
