- Report: #707477
Complaint Review: Stephs Bags - Internet Kentucky
Reported By:
Rick -
Epworth, Iowa, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stephs Bags
Internet, Kentucky, United States of America
Phone:
859-595-0600
Web:
www.stephsbags.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stephs Bags I ordered bags back in December 2010, and have not recieved my entire order as of yet March 17 2011. I have sent several emails but receive no response. I had to go as far as to call local police in g Internet, Kentucky
I made an order with Stephs bags on the 17 th of December 2010. Received a reciept advising order was shipped on 19 December 2010 and would be 3 days delivery. On December 30 2010 I sent an email asking where my order was, received no response. On January 5 2011 sent another email with no response. On January 10 2011 sent another email no response. On January 12 2011 sent another email no response.
I called the local police in Winchester, KY and they were able to located Stephs bags and I was contacted by Stephs Bags finally. Steph advised she would send my order. I received a partial order, not all of my order on January 19 2011. I have tried to contact stephs bags ever since to get the remainder of my order and have gotten no response. On stephs site it advises return email within one hour, I don't receive emails at all from this company. I ordered over $ 200.00 of product and had to fight all the way in just receiving a partial order.
I called the local police in Winchester, KY and they were able to located Stephs bags and I was contacted by Stephs Bags finally. Steph advised she would send my order. I received a partial order, not all of my order on January 19 2011. I have tried to contact stephs bags ever since to get the remainder of my order and have gotten no response. On stephs site it advises return email within one hour, I don't receive emails at all from this company. I ordered over $ 200.00 of product and had to fight all the way in just receiving a partial order.
1 Updates & Rebuttals
Rick
Epworth,Iowa,
United States of America
Recieved Bags
#2Author of original report
Mon, March 28, 2011
Update, bags have arrived one week after report filed. Bags look great. Just wish she would just stay in contact with her customers. Communication makes or breaks a company.
