Shawn
CHARLOTTE,#2UPDATE EX-employee responds
Sun, September 12, 2010
I worked for Sterling Glass for 5 months and left on my own accord. During my time with Sterling Glass, not once have I ever heard of the General Manager slandering another glass shop. However, I have heard of other glass shops slander Sterling Glass. With that being said, the original report posted is just an obvious attempt to slander Sterling Glass. Not one single word that was written down is true, more so, all just a bunch of LIES!
Shawn
CHARLOTTE,#3UPDATE EX-employee responds
Sun, September 12, 2010
I worked for Sterling Glass for 6 months and had to leave due to my husband being transferred in the military into another state. I read the complaint that was posted and I must say, that everything I read was lies! The General Manager did provide lunch for us at our meetings, but it was always more of a gathering than an actual meeting. We did sit around and talk, but never did we "bash" other glass shops.
DRDK
Summerville,#4UPDATE Employee
Sat, September 11, 2010
Sterling Glass, not Sterling Auto Glass, is a full service Glass provider servicing most of the state. Our sales employees work in the field, are not "in the shop sitting around eating pizza and complaining", they carry full credentials, i.e. business cards, business licenses and in some cases company badges. Most people do not know who Synergy Management is or that they represent and are the sales people for Coast to Coast, which makes me suspect this was written by an employee of Synergy and/or Coast to Coast. There would be no benefit to PRETEND to work for Coast to Coast, as they have been in the news and on line for fraud. Our employees have never had a run in with the law because we are a fully licensed and reputable company. We do utilize field salespeople, however, under no circumstances would we tolerate or condone illegal behavior from our people during the course of their work. Our employees are paid weekly, with no hold backs, and are paid on a commission plus bonuses system, i.e. performance based pay.
We are a preferred glass shop with the insurance companies. We have a lifetime warranty that we fully back up! Our installers hold the highest certifications and customer service is our top priority!
I notice this complaint says nothing abut any type of glass work or installation, further fueling my suspicion it is an employee of a competitor.
We strive as a company to be honest, provide outstanding service, and treat both our employees and customers like family.
I in no way want to give attention or respond to someone lacking such integrity, however feel the FACTS need to be stated!
Shawn
CHARLOTTE,#5UPDATE Employee
Sat, September 11, 2010
As the General Manager of Sterling Glass, I can honestly say that whoever you are, being nothing more than a gutless wonder, has spoken nothing but bold face lies about Sterling Glass. If you did work for me, and you didn't get paid, it was because you failed to work! Every employee is told upfront that this is a "Commission Only" employment. If you don't work, you simply didn't earn a paycheck. So, you must have been one of the few who sat home and made up excuses as to why you are a failure at life. Don't blame ANY company because you have NO work ethics!