- Report: #635544
Complaint Review: steve viner [email protected] - Queensland 4113 Select State/Province
Reported By:
bangkok sticker wholesale -
bangkok, , Thailand
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Updated:
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steve viner [email protected]
56 picot crescent Queensland 4113, 4113 Select State/Province, Australia
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steve viner [email protected] STEVE VINER FROM RUNCORN AUSTRALIA RIPPED ME OFF THROUGH PAYPAL. AVOID AT ALL COSTS. Queensland 4113, Australia
This guy ordered some goods from me, paid via paypal but he said he didnt recieve them, i have proof of posting, with full reciepts, paypal refunded him, as he said he didnt get it which is bull! Avoid folks otherwise you will lose your money!
1 Updates & Rebuttals
Ronny g
North hollywood,California,
USA
It doesn't make sense..
#2Consumer Comment
Mon, August 30, 2010
Paypal will side with the seller 100% of the time if you provide proof you shipped an order.
If the Post Office lost the item, it is the PO's fault, not yours. If the buyer is scamming, then the only way you as a seller can protect yourself, is by providing proof of shipment..which I assume you have? I always pay the little extra for confirmation and usually will insure any item worth over $25.00 as a back up measure before shipping. However, if I am shipping out of the country the P.O. will not let me confirm or insure it unless I pay a fortune so I do not in that case and inform the buyer. However, by law I have fill out a customs form which lists the item(s) I shipped, and is proof that I shipped it so in case of a Paypal dispute I have my proof that I shipped the order.
Paypal will side with the buyer if the seller can not provide proof of shipment, or if the item is not as described when received. If the item is not a tangible good however, Paypal generally will not cover it under it's buyer protection and the seller wins.
I am not saying you did not ship the goods, but what did Paypal tell you was the reason why they refunded the buyer? Paypal does not just "decide" to refund a buyer without investigation, they need to provide a valid reason if they do and you as the seller should know the reason I would assume.
