Complaint Review: Steve Westphal Used Car Factory - Cape Coral Florida

I had the same thing happen in May 2008 here in OKC. The car came from...Fla. I think it's a sister company, Car Factory of OKC. I guess they ran out of folks down there that knew what kind of crooks they were, so they sent the rest of the wrecked cars up here to OKC. We bought the car because we were told it had been Gold Check Certified. NOT. They lied. In the past year, it was totally fallen apart. The Gold Check Certified mech. missed: bent raditor, bend front frame, head and tail lights out of socket. I guess liars are all CAR FACTORY SALESMEN!

If I were you I would tow the car to a place on a main road as close to this dealer as I could, park it and hang a sign on it saying "this piece of crap bought at Used Car Factory. They can screw you, too"

You need to take your contract paperwork to a Contract Law attorney for your state and have him take a look over them. If any where on your contract the dealer made a check mark, x-mark, highlighter mark, etc as an indication of where you should sign your paperwork, they might be in violation of coersion. There's a chance they might be able to get the contract voided, which would force the store to let you out of the deal. Best of luck!

Thanks for your rebuttal! I WAS foolish for not having the car checked out. I did try the loan holder and they did not have substancial grounds to go back against Westphals. Never-the-less, I still think selling a car that may catch on fire from something, I am sure they knew about, is pretty lousy business!! You were of help! You reminded me how it is so easy in this state (FL) to be a Con-artist. Also not to drop your guard against people risking YOUR life for a BUCK!!!

Only one question here... did you have the car checked by an outside mechanic before you made the deal? If and when you buy a used car any dealer should be willing to allow you to do this- if they aren't, don't buy the car. Hate to say it, but you bought the car 'as-is', and now you know why the dealer wasn't willing to warranty the car. Once a car is over 7 years old or over 100,000 miles, the dealer is under no obligation to warranty the car. You did, however, check with the finance company and make sure they were aware the car was sold 'As Is'? Sounds like you did talk to them from what you wrote, just it's pretty rare to have a bank which will take 'As Is' cars for exactly this reason. The car doesn't work and they have a contract out on it, makes it far more likely someone would be delinquent or allow it to go to repossession (not at all suggesting you would do that, mind you- just stating the bank's thinking). You might want to see if the finance company can put any pressure on the dealer to help you out here. They have a vested interest in this, just like you do. There's a very slim chance they might be able and willing to help out- about the only chance you've got here that I can see. Sorry I couldn't be of more help.

Only one question here... did you have the car checked by an outside mechanic before you made the deal? If and when you buy a used car any dealer should be willing to allow you to do this- if they aren't, don't buy the car. Hate to say it, but you bought the car 'as-is', and now you know why the dealer wasn't willing to warranty the car. Once a car is over 7 years old or over 100,000 miles, the dealer is under no obligation to warranty the car. You did, however, check with the finance company and make sure they were aware the car was sold 'As Is'? Sounds like you did talk to them from what you wrote, just it's pretty rare to have a bank which will take 'As Is' cars for exactly this reason. The car doesn't work and they have a contract out on it, makes it far more likely someone would be delinquent or allow it to go to repossession (not at all suggesting you would do that, mind you- just stating the bank's thinking). You might want to see if the finance company can put any pressure on the dealer to help you out here. They have a vested interest in this, just like you do. There's a very slim chance they might be able and willing to help out- about the only chance you've got here that I can see. Sorry I couldn't be of more help.

Only one question here... did you have the car checked by an outside mechanic before you made the deal? If and when you buy a used car any dealer should be willing to allow you to do this- if they aren't, don't buy the car. Hate to say it, but you bought the car 'as-is', and now you know why the dealer wasn't willing to warranty the car. Once a car is over 7 years old or over 100,000 miles, the dealer is under no obligation to warranty the car. You did, however, check with the finance company and make sure they were aware the car was sold 'As Is'? Sounds like you did talk to them from what you wrote, just it's pretty rare to have a bank which will take 'As Is' cars for exactly this reason. The car doesn't work and they have a contract out on it, makes it far more likely someone would be delinquent or allow it to go to repossession (not at all suggesting you would do that, mind you- just stating the bank's thinking). You might want to see if the finance company can put any pressure on the dealer to help you out here. They have a vested interest in this, just like you do. There's a very slim chance they might be able and willing to help out- about the only chance you've got here that I can see. Sorry I couldn't be of more help.

Only one question here... did you have the car checked by an outside mechanic before you made the deal? If and when you buy a used car any dealer should be willing to allow you to do this- if they aren't, don't buy the car. Hate to say it, but you bought the car 'as-is', and now you know why the dealer wasn't willing to warranty the car. Once a car is over 7 years old or over 100,000 miles, the dealer is under no obligation to warranty the car. You did, however, check with the finance company and make sure they were aware the car was sold 'As Is'? Sounds like you did talk to them from what you wrote, just it's pretty rare to have a bank which will take 'As Is' cars for exactly this reason. The car doesn't work and they have a contract out on it, makes it far more likely someone would be delinquent or allow it to go to repossession (not at all suggesting you would do that, mind you- just stating the bank's thinking). You might want to see if the finance company can put any pressure on the dealer to help you out here. They have a vested interest in this, just like you do. There's a very slim chance they might be able and willing to help out- about the only chance you've got here that I can see. Sorry I couldn't be of more help.