- Report: #1228127
Complaint Review: Stockers Motorcycles - Chula Vista California
Reported By:
wildhorse629 -
Murrieta, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stockers Motorcycles
803 Anita St Chula Vista, 91911 California, USA
Phone:
619-827-0759
Web:
http://www.streetanddirt.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stockers Motorcycles No Common Sense Ripoff Chula Vista California
Report Attachments
I went into Stockers Motorcycles on 3/20/2015 looking for a replacement fender for a 99 Yamaha Roadstar that was damaged after someone conducted a hit and run on it. The fender was dented and the paint was chipped. However when I arrived at the shop they didn't have a fender is the specific color that I required. They could repair and paint the fender to match verbally. They said that could make it match the existing color when I prompted a response, again verbally and said that it would cost approx. 275 dollars which was comparable with other shops I had gotten quotes for about the same job. I left the fender and asked if they had a military discount, to which they said they would cover the sales tax and I paid $140 dollars up front for the repairs. Almost a month later on April 14, 2015 I received a called from Stockers Motorcycles and I went to pickup the fender on April 22, 2015. First off they didn't honor the agreed terms of them covering the sales tax, but it wasn't in writing. I ended up paying $159.06, bringing the total to $299.06 which isn't my main dispute. When the part was brought out it didn't appear to match the bike right off the bat, but was told that it was painted to code and that it would look better on the bike and we put on in the parking lot. When I got home I cleaned and buffed the rest of the bike for approx 3 hours to attempt to get the older paint to shine and match the new, but it still sticks out like a sore thumb to me as well as many others. I called the shop seeking a remedy, but was only told that it was painted to code and that the only solution was to paint the rest of the bike since it was old and faded. Additionally he mentioned that there were others who had the same complaints and that I was more than welcome to file complaints as if he didn't even care to resolve the problem aside from being contracted for more work. Additionally I have sense found out that he isn't insured or bonded for this type of issue.
There is a reason that this place is a less than A with the BBB. I'd take business elsewhere if you are looking for anything aside from junk parts. And even then I'd think twice before dealing with this place.
2 Updates & Rebuttals
Answer
#2Author of original report
Mon, May 11, 2015
They didn't have access to the VIN, but did know the model and year of the bike. This bike only came out with one color code that was red and white so they knew what colors they needed to match. However the gold pin stripe is a sticker and when peeled back, when the fender was damaged, you could tell that the white had faded. But they should of matched the orginal color, not painted it to what it was. The fact that the paperwork doesn't reflect that it was paint to match the existing paint and that it was all word of mouth I didn't feel it was a strong small court case.
Jim
Florida,USA
Incredible!
#3Consumer Comment
Mon, May 11, 2015
I would assume you used a very low grit rubbing compound...but...It just doesn't even look like a match! The original looks like a bit cream colored. The repaint job looks pure white. They are NOT the same! Can you run the VIN number and find out the paint code? Did they have access to the VIN number? I think you have a pretty good small claims court case here! But do check the VIN and or any paint codes. See if the code for a pure white is even close to what it is! Also, above all, don't give up on this!
