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  • Report:  #520206

Complaint Review: Stoneleigh Recovery Associates - Lombard Illinois

Reported By:
hoffer - Aurora, Illinois, United States of America
Submitted:
Updated:

Stoneleigh Recovery Associates
1919 Highland Ave. Lombard, 60148 Illinois, United States of America
Phone:
1630282576
Web:
www.stoneleigh recovery/associates.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Today is Nov. 5, 2009, and approximently 3 weeks ago I talked to a representative of Stoneleigh by the name of "Mr. Levy" I told him at that time per our conversation that I was going to cash in some life insurance policies for the cash to send to them. I stated to him that I would call him when I recieved the money. In good faith I gave him my checking account info so that he had it when I recieved the money. Only to find out without my calling him and giving my authorization to cash the check "Mr. Levy" just took it upon himself to do so anyway.



I called "Mr. Levy" when I found out he in fact cashed the check for 1044.50 without my authorization. He proceeded to tell me that I told him that if I didnt get the money from the insurance policies that I would borrow the money from family. This in fact is an outright lie!!!



"Mr. Levy" knew when I talked to him the first time that this is what he was going to do. Subsequently, because of his actions, "Mr. Levy" and "Stoneleigh" have cost me more than 400.00 in overdraft fees. You want to talk about deceptive practices!



 



 *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you! 

EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth. If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


1 Updates & Rebuttals

Steph

Minor Hill,
Tennessee,
USA
This is why

#2General Comment

Fri, November 06, 2009

This is why you never give your bank account information to any collection agency. They cannot be trusted. After you get your money back close the account and reopen it with new #s If this agancy asks you for the new account # refuse to give it

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