- Report: #704191
Complaint Review: STOPREPAIRBILLS.COM - St. Charles Missouri
Reported By:
Kathy C -
Whittier, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
STOPREPAIRBILLS.COM
324 N. Main St St. Charles, 63301 Missouri, United States of America
Phone:
800-650-0423
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
STOPREPAIRBILLS.COM Prolong Plus Screwed me over with my Extended Warranty St. Charles, Missouri
I purchased an extended warranty through stoprepairbills.com. I was almost done making my monthly payments when I had to submit a claim. Prolong Plus was the company that stoprepairbills.com used for my warranty.
In order for me to get reimbursed I had to show my receipts for oil changes and a transmission service (which I had). According to the 12 page contract I needed to go to service station to qualify. I only needed to show Prolong Plus at least 2 - 3 oil change receipts to qualify. I had 4 receipts but one of my oil changes was done at a friends house (he is a mechanic) because I needed to change the oil before I went on a trip the next day (I did not have time prior to this to go to a service station).
According to Prolong Plus I voided my contract with them and they do not have to pay out for any repairs. Needless to say this did not make me happy since it wasn't like I did not perform the proper maintenance on my car. Stoprepairbills.com and Prolong Plus did not care because I had already paid them 1400.00 which, by the way is non refundable.
I cannot understand why Stoprepairbills.com was not willing to help me out even though they are the company that sold my contract to Prolong Plus. I could see if I was not maintaining the upkeep on my car but I was. You can't tell me that exceptions cannot be made but Prolong Plus and stoprepairbills.com would not do it. I feel that these type of companies do not care about the consumer just how much money can be taken from them.
If I can stop even one person from using the above companies I will feel better. You know what they say about unhappy consumers.... "They tell one friend who tells another friend and so on and so on".
In order for me to get reimbursed I had to show my receipts for oil changes and a transmission service (which I had). According to the 12 page contract I needed to go to service station to qualify. I only needed to show Prolong Plus at least 2 - 3 oil change receipts to qualify. I had 4 receipts but one of my oil changes was done at a friends house (he is a mechanic) because I needed to change the oil before I went on a trip the next day (I did not have time prior to this to go to a service station).
According to Prolong Plus I voided my contract with them and they do not have to pay out for any repairs. Needless to say this did not make me happy since it wasn't like I did not perform the proper maintenance on my car. Stoprepairbills.com and Prolong Plus did not care because I had already paid them 1400.00 which, by the way is non refundable.
I cannot understand why Stoprepairbills.com was not willing to help me out even though they are the company that sold my contract to Prolong Plus. I could see if I was not maintaining the upkeep on my car but I was. You can't tell me that exceptions cannot be made but Prolong Plus and stoprepairbills.com would not do it. I feel that these type of companies do not care about the consumer just how much money can be taken from them.
If I can stop even one person from using the above companies I will feel better. You know what they say about unhappy consumers.... "They tell one friend who tells another friend and so on and so on".
