Boob
Crackamile,#2Consumer Comment
Wed, June 28, 2006
Yes, the forum is down
Tommy
Pinson,#3Consumer Suggestion
Sat, June 24, 2006
It looks like the "helpful" forum has been shut down. Just wondering why? Was there too much negative complaints on it or did Storesonline have a part in taking it offline?
Geoff
Calgary,#4Consumer Suggestion
Wed, April 19, 2006
As noted by other rebuttals here I too am a regular contributor and frequenter of the Stores Online Merchant Forum.
It is not in my view a place just to complain and vent. It is very much a community of fellow merchants helping fellow merchants and yes comments can range over the full spectrum of the good, the bad and the ugly. The bonding element however is one of a community of fellow merchants helping and sharing issues, concerns, suggestions and solutions. We are fully aware of the service issues with SOL and work to do our part to try and affect change.
On balance there are certainly some support issues but at the same time there is an absolute wealth of good knowledge, information, tools, insights and resource support if one chooses to look for it and use it. As with any field as foreign as the web is to a lot of neophytes who come from non entrepreneurial backgrouds and are not well versed in sound business principles and practices when it comes to operating your own business there are bound to be misunderstandings, false expectations and comprehension issues.
So no the forum is not in my view merely a hitching post for complainers and whiners. It is a place for peole seeking, getting and providing help and support for each other. We mostly recognize the challenges that SOL presents but find the more effective route is usually a positive one and opening lines of communication.
Not everyone always gets it - also unfortunately understandable