- Report: #722154
Complaint Review: STORM GUARD RESTORATION DBA SILVERBACK ROOFING - Oakdale Minnesota
Reported By:
YouKnowtheTruth -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
STORM GUARD RESTORATION DBA SILVERBACK ROOFING
1355 Geneva Ave N Ste 200, Oakdale, 55128 Minnesota, United States of America
Phone:
(251) 970-2078
Web:
http://www.stormguardrestoration.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
STORM GUARD RESTORATION DBA SILVERBACK ROOFING ALEX SEVERN (303-895-0778) STEALS MONEY FROM SALES REPS (MULTIPLE) Oakdale, Minnesota
Alex Severn paints a great picture when interviewing with him. He is a very small man that has an obvious "little man" complex and it shows in how he treats sales reps and customers. This has been 2 years of lies and deceit by Alex and his boss, the owner Jim, however I want to keep this short.
This is the straw that broke the camels back...I turned a re-roofing job to Alex in July of 2010, it did not get built until the following spring and then miserably failed the city inspection. After failing inspection, it took Alex and SGR Aka SILVERBACK ROOFING, more than 3 months to try and repair their HORRIBLE workmanship.
The customer had to go as far as getting an attorney before Alex and his asst, Sue, to even call the customer. So they FINALLY did get repairs done.
This was a $9,000.00 job that I received $200 DRAW when I turned in first check.
A year later, after they finally got it done properly, I turned the final check direct to Alex (the rip off artist) in a parking lot here in Denver. Yea, they had and have NO office cause they had to close it due to the terrible way that Alex tries to run an office. Even their website just says Denver,Co with NO physical address. So I turn in the final $6,300.00 check and expect a fair commission of around $800.00. WELL, even though I had/Have a contract that states I get 40% commission of the profit...my final capout check was $200.00...even the capsheet shows over a $2,000.00 profit to the "company". Simply put they are scammers that prey on their employees with totally false promises and complete lies as to what they will pay you.
After I called Alex out on the fact that I was VERY shorted, he said he would get it corrected and I emailed him the "as it should be" capout document and never heard anything back but cursing text messages that im and a**hole and i will never get paid. Now they are attempting to franchise their terrible business across the USA so BEWARE, they are out to screw anyone they can.
This is the straw that broke the camels back...I turned a re-roofing job to Alex in July of 2010, it did not get built until the following spring and then miserably failed the city inspection. After failing inspection, it took Alex and SGR Aka SILVERBACK ROOFING, more than 3 months to try and repair their HORRIBLE workmanship.
The customer had to go as far as getting an attorney before Alex and his asst, Sue, to even call the customer. So they FINALLY did get repairs done.
This was a $9,000.00 job that I received $200 DRAW when I turned in first check.
A year later, after they finally got it done properly, I turned the final check direct to Alex (the rip off artist) in a parking lot here in Denver. Yea, they had and have NO office cause they had to close it due to the terrible way that Alex tries to run an office. Even their website just says Denver,Co with NO physical address. So I turn in the final $6,300.00 check and expect a fair commission of around $800.00. WELL, even though I had/Have a contract that states I get 40% commission of the profit...my final capout check was $200.00...even the capsheet shows over a $2,000.00 profit to the "company". Simply put they are scammers that prey on their employees with totally false promises and complete lies as to what they will pay you.
After I called Alex out on the fact that I was VERY shorted, he said he would get it corrected and I emailed him the "as it should be" capout document and never heard anything back but cursing text messages that im and a**hole and i will never get paid. Now they are attempting to franchise their terrible business across the USA so BEWARE, they are out to screw anyone they can.
2 Updates & Rebuttals
YouKnowtheTruth
United States of AmericaALEX SEVREN, LIED YET AGAIN!
#2Author of original report
Sun, May 22, 2011
So, just an update on this fraction of a man...
He text me on about.... 5.2.11 and said he had a revised cap sheet and an additional check for me. As suspected, he flat out lied to get his jollies since he is too much of a sissy boy to come see me in person. It has been over 2 weeks now and he has mailed nothing, so just to let everyone know what kind of cheat,liar,weasel he really is... here ya go. If you so happen to be one of the unlucky to run across this guy and want to work with/for him... Read these facts first!
All this over a few hundred lousy bucks... the funny thing is that I could care less about the dough, it is the principal of him being a total sham liar that gets me heated.... I will keep updating if I ever hear anything again.
Report Attachments
Jim Linehan-President
Waiter Park,Minnesota,
United States of America
Distorted/False record of the actual facts.
#3REBUTTAL Owner of company
Tue, May 17, 2011
This report shows up written by an anonymous author, after careful review we have determined it was written by a salesman in our Denver, CO office named Eric Merhout. Mr. Merhout clearly has a much distorted account of the actual events in this matter. The facts I will present here will clearly demonstrate our companys solid reputation and upstanding credibility with our staff, customers and building officials alike.
Mr. Merhout started with Storm Guard Restoration, LLC in Denver in September of 2010. He claims in his report that he has been with our company for two years, untrue. How could he turn in a job in July 2010 if he on staff here?
Mr. Merhout Mentions we operate under AKA as Silverback Roofing. Untrue, there is no record of a Silverback roofing in the State of Colorado. (Reference: State of CO. Secretary of state)
Mr. Merhout claims we have no office in Denver, untrue. The address is 7332 S. Alton Way #13A Centennial, CO 80112
Mr. Merhout mentions he turned in a job in July 2010, untrue. He turned in "One" job total with Storm Guard in December 2010. (Documented and available for review).
Mr. Merhout for some reason felt that we should apply a new roof to his only clients house in the middle of winter. We explained to him that it is not our policy to break the manufactures installation recommendations and we scheduled and built the job in early spring of 2011.
Mr. Merhout sites that the workmanship was horrible and failed city inspection multiple time, untrue. The job failed the city inspection one time for what the city referred to "as a minor infraction." is was corrected promptly and passed inspection.
Mr. Merhout mentions that he was only paid two hundred dollars on this job, Untrue. He states in his rip-off report that he should have had a commission of eight hundred dollars but was only paid two hundred. As the Capp sheet clearly spells out his commission was in fact $764.69. Mr. Merhout was paid an advance of $500 when he turned the job in for production. Our commission policy at Storm Guard has been consistent since 2003. Mr. Merhout was provided a "Capp Sheet that clearly discloses ALL revenue taken in on a job and ALL expenses paid out on a job. In addition, we had to have another sales representative collect his final checks from the homeowner because he refused to follow through. Our policy and his contract states that if any representative leaves the company with unfinished business that we do not have to pay them any further commissions. As a courtesy to Mr., Merhout we only charged him $40 to have someone collect the final check from the homeowner.
Storm Guard had no financial obligation what so ever to pay him his final check on this file for $224.69. We did it because regardless of the salesmans mishaps we play honest and fair with everyone that enters our company.
As a courtesy to the readers and to document the misstated facts of Mr. Merhout, we will be glad to make any and all documents available including the final CAPP sheet for his commission.
As always Storm Guard Restoration, LLC will continue to uphold the integrity of our A+ BBB rating on a nationwide basis.
Jim Linehan, President
