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  • Report:  #1309614

Complaint Review: Storm Guard Restoration - Spring Texas

Reported By:
New Caney Senior - New Caney, Texas, USA
Submitted:
Updated:

Storm Guard Restoration
25702 Aldine Westfield Rd #204 Spring, 77373 Texas, USA
Phone:
281-819-3814
Web:
http://www.stormguard-nhouston.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

On February 26, 2016, I paid Erik Peterson at Storm Guard Restoration to make repairs to my roof and my mother's roof.  Repairs were made, but the next time it rained, both roofs leaked.  After repeated calls and emails, Mr Peterson finally returned on March 21 to check the problems and repeated repairs.  The repairs still did not work.

 

Although he promised to come out last week, Mr Peterson has once again failed to contact me about failed roof repairs.  It is now June 5th; I have been trying since April 23rd to get assistance with the roof leaks at my house and my mother’s. Water is now running from the light plug to puddle on the kitchen cabinets in my house.  Water is leaking from the ceiling fan at my mother’s house and the ceiling and floor are irreparably damaged.

 

I am an extremely unsatisfied customer.



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