- Report: #74633
Complaint Review: Straight2you - Port Washington New York
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Straight2you
Straight 2 You Networks, 31 Marwood Road North, Suite D Port Washington, 11050 New York, U.S.A.
Phone:
212-5336200
Web:
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Straight2you ripoff dishonest fradulent billing Port Washington Washington New York
Signed up for dialup service on 6/1/03. Claimed "unlimited access," but disconnected after every 4 hrs. When I emailed tech support about the disconnects they denied having them. I replied the disconnects were there and should be in their TOS and was going to report them to the FTC for false advertising. (They later modified their TOS to include the 4 hr. disconnects.)
On, or about, 6/13 they terminated my account without notice. When I called customer support about it was told because "we don't offer unlimited access," even though it states it right on their home page.
I then got an email from someone claiming to be a lawyer for straight2you, David Abetto. He claimed he had a "1250 pg. log" of all my online activities, including email, IM chats, etc and accused me of "illegal file sharing." He said they had the "right" to fine me. A charge for $1250 then appeared on a Visa card!
Mr. Abetto said he would send the 1250 pg. log months ago, but has never arrived. Visa has been notified of the unauthorized charge. This is obviously intimidation and harassment by the slugs. It seems they don't understand the difference between honesty and fradulent! Stay away from these ripoffs!!
Tara
Portland, Oregon
U.S.A.
On, or about, 6/13 they terminated my account without notice. When I called customer support about it was told because "we don't offer unlimited access," even though it states it right on their home page.
I then got an email from someone claiming to be a lawyer for straight2you, David Abetto. He claimed he had a "1250 pg. log" of all my online activities, including email, IM chats, etc and accused me of "illegal file sharing." He said they had the "right" to fine me. A charge for $1250 then appeared on a Visa card!
Mr. Abetto said he would send the 1250 pg. log months ago, but has never arrived. Visa has been notified of the unauthorized charge. This is obviously intimidation and harassment by the slugs. It seems they don't understand the difference between honesty and fradulent! Stay away from these ripoffs!!
Tara
Portland, Oregon
U.S.A.
3 Updates & Rebuttals
Robert
Loranger,Louisiana,
U.S.A.
Kept getting disconnected as well with a DEDICATED connection
#2Consumer Comment
Fri, July 02, 2004
I ordered a dedicated connection. Supposedly to be on 24/7 (advertised as 1 call per month!). Yet I repeatedly got disconnected. When I cancelled, they claimed it was my hardware - total BS. Works fine with others. The log showed they disconnected. They are also billing after cancelling, and charged me for equipment they never sent.
Robert
Loranger,Louisiana,
U.S.A.
Kept getting disconnected as well with a DEDICATED connection
#3Consumer Comment
Fri, July 02, 2004
I ordered a dedicated connection. Supposedly to be on 24/7 (advertised as 1 call per month!). Yet I repeatedly got disconnected. When I cancelled, they claimed it was my hardware - total BS. Works fine with others. The log showed they disconnected. They are also billing after cancelling, and charged me for equipment they never sent.
Robert
Loranger,Louisiana,
U.S.A.
Kept getting disconnected as well with a DEDICATED connection
#4Consumer Comment
Fri, July 02, 2004
I ordered a dedicated connection. Supposedly to be on 24/7 (advertised as 1 call per month!). Yet I repeatedly got disconnected. When I cancelled, they claimed it was my hardware - total BS. Works fine with others. The log showed they disconnected. They are also billing after cancelling, and charged me for equipment they never sent.
