- Report: #1340793
Complaint Review: Strano Rental & Realty - IL
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Strano Rental & Realty
IL, USA
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Strano Rental & Realty Strano, Strano & Associates DON'T RENT or ALLOW TO MANAGE YOUR PROPERTY Belleville Illinois
Go elsewhere if you don't want to be ripped off. Military member - Rented 6 bedroom for 1 year. Received house in dirty condition...dog hair everywhere, bathrooms filthy...had to clean entire house. Multiple issues with house during the year...slow response to respond and non-experts used to make patch work repairs. I would not be pleased if I owned this house. Upon move out, the inspection noted dust on kitchen lights, multiple light bulbs out and a basement bathroom that was not cleaned (no objection, my mistake). I was charged $800.00 from my security deposit. I was given some receipts for a handyman who changed the light bulbs, landscaping and one from a cleaning company with zero itemization. I was given 15 days to contest, which I did; Zero response after multiple emails. This is just one of my follow through efforts. I will be contacting the Better Business Bureau. This is my first ever online review, which should also tell you something. If you are a renter, don't rent from a Strano managed property. If you are an owner, Strano will not look after your house!
