Complaint Review: StrikeHawk Ecommerce Inc LLC - Destin Internet

When we first met ravenandcrone.com, their website was riddled with hacks and malware. Over the course of two years, we began to enhance the way data is presented which allowed her sales to skyrocket. We're very happy we help other companies succeed in eCommerce.

Mrs. Jane Weisner of TrashyCat LLC does not nor did she ever have a fixed rate contract. Their company misrepresented the state of their existing codebase. Their 6.2 store and all of it's customizations had to be upgraded to 6.4.1a This was NOT included in the original estimate. Nor was having to redo a photoshop layer file twice because of flaws introduced by their designer.

I have been doing business with Strike Hawk Hosting since their inception. I can say they are the best hosting company I have ever dealt with. Someone is always available for tech support. There is rarely any wait time. When I have concerns or questions they are there to answer and help. Any issues I have are resolved without question. Their billing policies are the fairest I have ever had because of their knowledge and customer service. Any custom work I have had them do was done completely, in a timely manner and priced as quoted. My sales have doubled every year since I signed on with them. This is due to their guidance and expertise. David Graham and Denver Prophit are two of the most down to earth and fair minded people I have had the pleasure to do business with. I would not hesitate to refer anyone I know to Strike Hawk Hosting.

However StrikeHawk Terminated Us.  StrikeHawk partially completed and never transferred over any new attribute work, which were unauthorized and unapproved prior to commencement.   The day after they terminated us as a client.   We believe this is because we questioned Mr. Denver Prophit and Mr. David Grahams business practices and billing.

We asked for an itemized bill and agreed to pay if any monies were owed, which were not.  After 3 attempts to get a bill with no response, it was determined that legal action was necessary.

On the record and recorded, Mr. Denver Graham admitted that Mr. Prophit stated they would have to eat that portion of the bill because StrikeHawk made a mistake and terminated the contract prior to billing and never submitted the new attribute work to us.

The $862.50 which there still billing us now with interest and penalties, was overturned in court and an additional judgement was awarded to us in June 2010 which were still trying to collect.

Trashy Cat LLC does not owe StrikeHawk one thin dime.  We pay our bills that we legally owe.  We paid StrikeHawk over $1500 without question for a mere template.  When the whole website only cost $3.000 originally. 


Mr Graham has a copy of the transcripts.  The court was taped.  Remember the transcripts are public record and available to anybody.   We told the truth. Beware of StrikeHawk.

Mrs. Weisner reports services rendered without estimate or approval yet states under oath in a court of law that the attribute work was done and they were going to pay with a more detailed invoice. Our invoice line items refer back to the issue tracker per item and denotes dates of labor recorded for that billing period.

Mrs Jane Weisner is correct in that they did win the judgement. Having the judgement vacated is in process. Reasons cannot be divulged at this time.  You may request an audio cd of the hearing of which Mr. and Mrs. Jane Weisner admits under oath of having the work for attribute work done and did request a detailed invoice of that work. Yet, they claim also that they never requested the work. They lost their original claims and did NOT win the total amount they requested. Again, you may seek the public documents relating to their original claim.