- Report: #513957
Complaint Review: Stroll Pimsleur Approach Internet Order LLC - Philaddelphia Pennsylvania
Reported By:
Michael Courtney -
Marina Del Rey, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stroll Pimsleur Approach Internet Order LLC
Philaddelphia, 19107 Pennsylvania, United States of America
Phone:
Web:
stroll.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stroll , Pimsleur Approach , Internet Order LLC sometimes they don't use their name SCAM!! They give you a "Free Trial" whether you asked for it or not ,a sneaky check box on the website, and then proceed to bill you for unwanted and horrible language CD's. Philaddelphia, Pennsylvania
Report Attachments
Beware...Stroll will offer you a "free trial" after you think you have only spent $9.95.
You won't know you asked for it. You probably won't even want it...but it shows up at your door.
I wanted to return it, I never even opened it. I never asked for it.
The items I paid 9.95 for are of the worst language CD's I have ever heard so I know I would never want anything else from them and or Pimsleur.
It's strange to be forced to go to the post office. Within 30 days of an involuntary gift to return it?? If you don't go within a small window of time between when it is sent to you and the trial period is up ....
Then they start charging you. I got a bill for $236.00!! for a product I never asked for, never wanted, and never opened.
2 Updates & Rebuttals
Sam Adams
New Milford,New Jersey,
Pimsleur Approach - Had a great experience
#2Consumer Comment
Fri, June 27, 2014
You mentioned in the above report that "I wanted to return it, I never even opened it. I never asked for it."
Then you said "The items I paid 9.95 for are of the worst language CD's I have ever heard"
which doesn't match up. I bought pimsleurapproach spanish. A good product. I continued until level 2. Then I called and cancelled because I got busy with other things.
It is a nice product. I had a nice customer service experience when I called in to cancel.
Vance
United States of AmericaHad a great experience with Pimsleur Approach
#3Consumer Comment
Tue, May 18, 2010
I bought straight from Pimsleurapproach.com and had no problems. Learned Polish very well and quickly. Wanted to return it because I found a copy in my library and they even paid for my shipping.
Had no problem with refunds whatsoever. Very friendly staff and helpful service.
I highly recommend them to anyone. :)
