- Report: #177135
Complaint Review: Subscriber Services - Arvada Colorado
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Author Confirmed
Why?
Subscriber Services
P.O. Box 741112 Arvada, 80006-1112 Colorado, U.S.A.
Phone:
800-851-8934
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Subscriber Services, ripoff Magazine subscription too good to be true Arvada Colorado
I was contacted on my cell phone by Stacey Jones telling me I had been entered in a Sweepstakes drawing and was elgible for a subscription. She was explained to me that I would have to pay for Time magazine, but that I would receive three other subscriptions of my choice absolutely free.
The cost of Time magazine would be 3.48 a week. About 14.00 a month, right? Wrong. I received a statement for 74.50 to be billed automatically at the beginning of each to my credit card. I immediately called Subscriber Services and asked for Stacey Jones. I was informed Stacey no longer was employed there and my call was directed to A.J..
This person was very rude, crude and sarcastic. I politely asked him to cancel my subscription. He said I could not do that, that it would be billed automatically to my card.
I have since contacted the State Attorny General who said they can be cancelled. Meanwhile, I received a letter from Stacey Jones cancelling my subscription. I didn't realize she was still employed by this company.!!!
Debra
Smoot, West Virginia
U.S.A.
The cost of Time magazine would be 3.48 a week. About 14.00 a month, right? Wrong. I received a statement for 74.50 to be billed automatically at the beginning of each to my credit card. I immediately called Subscriber Services and asked for Stacey Jones. I was informed Stacey no longer was employed there and my call was directed to A.J..
This person was very rude, crude and sarcastic. I politely asked him to cancel my subscription. He said I could not do that, that it would be billed automatically to my card.
I have since contacted the State Attorny General who said they can be cancelled. Meanwhile, I received a letter from Stacey Jones cancelling my subscription. I didn't realize she was still employed by this company.!!!
Debra
Smoot, West Virginia
U.S.A.
