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  • Report:  #264511

Complaint Review: Success Express Sales - Gig Harbor Washington

Reported By:
- Lowell, Michigan,
Submitted:
Updated:

Success Express Sales
5775 Soundview Dr. Suite 103C Gig Harbor, 98335 Washington, U.S.A.
Phone:
253-851-8414
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A College girl came to the door selling magazines. She was trying to earn points by selling these for a trip overseas to Ireland and Rome. I picked out a sports magazine for my boyfriend. It cost me $90! I have never recieved this magazine and it was supposed to be a weekly thing. I got on the website and it wasn't the right one. when I went to ask it brought me to Rip Off Report and I discovered that I had been ripped off!

Ryan

Lowell, Michigan

U.S.A.


1 Updates & Rebuttals

Success Express Sales

Gig Harbor,
Washington,
USA
Irresponsible Consumer Reporting

#2REBUTTAL Owner of company

Thu, October 29, 2009

Because of this website Ryan thinks he got ripped off.  I hope he had the common sense to call the customer service number on the receipt(listed below).

PLEASE READ ALL INCLUDING CONTACT INFORMATION

---Once this website came to my attention I felt compelled to give some FACTUAL INFORMATION to consumers who visit the Rip Off Report website.   I have read all 10 complaints regarding SUCCESS EXPRESS SALES, INC & PACIFIC COAST CLEARING SERVICES, INC. on this website.                                                                                                   ---Unfortunately all these reports are based solely on assumptions and hear say.  Every one of them have been filed by irresponsible consumers.  It is this kind of irresponsible consumer reporting that slanders good companies based on assumptions and hear say. Please get facts and both sides of the story before you just jump online and do damage in our case to young adults doing something positive and improving their futures.                                                                     ---We would have liked the opportunity to address these situations in a professional business manner.   These consumer should have contacted us through our telephone number (1-253-851-8414 customer service) or mailing address (5775 Soundview Dr. #103-C Gig Harbor, WA 98335), provided on our receipts. or through our website(sesales.info).  We could have appropriately addressed these situations and presented the FACTS.                                                  ---This is a positive and constructive goal orientated program for young adults, over 18 years old, to  travel the country developing inter personal communication skills, gaining an education in direct sales and brightening the future of the youth of America. 
---Our representatives are in a contest selling magazines subscriptions to collect points to win a trip to Europe, a Carribean Cruise, or a trip to Australia and cash awards up to $5000.  The top two individuals in the contest every six months win the trip.  The cash awards are awarded in a separate contest in $500 increments.                                                                                                 ---Our business group, Success Express Sales, Inc., has been participating in these contests for over 20 years.  We adhere to a strict code of ethics and moral standards.  Our magazine subscriptions are cleared through the premier magazine subscription clearinghouse & customer service center in the United States, Pacific Coast Clearing Services, Inc.                                        ---In regard to the other issue in these reports filed:
1) These are young individuals who are working on their futures.  They are going to be inquisitive on your career, interest, etc.  They are trying to find their path in life and improve their futures. 
2) The magazine term and cost are dictated by the publishers of the magazines. On any particular magazine it could be just a 1yr, 2yr or 3yr subscription that we are required to offer.
3) There is a $15 process & handling fee for each customer regardless of how many magazines are purchased.                                                                                                                                  4) If more than one magazine is purchased the customer can choose a magazine off of a list that Success Express Sales, Inc. will pay for.                                                                                         5) If magazines ordered are paid for in cash they do receive bonus points.                                    6) All contestants are instructed to obey signs posted and to represent our contest appropriately.        ---Success Express Sales, Inc. does its best to give this opportunity to good young adults searching for an avenue or a path to success.  We conduct general back ground checks and are very selective.  Occasionally an individual may slip through who is not up to our standards and these individuals are released immediately from the contest.                                                           ---For any inquiries questions or concerns pertaining to this opportunity please contact us through the website: sesales.info, email: [email protected] or 1-877-646-5050.   
---I believe this could be a fantastic information tool for consumers if used in a responsible manner.  However in these incidences these consumers where hasty in making  such quick judgements based on assumptions & hear say.

-->

Because of this website Ryan thinks he got ripped off.  I hope he had the common sense to call the customer service number on the receipt(listed below).

PLEASE READ ALL INCLUDING CONTACT INFORMATION

---Once this website came to my attention I felt compelled to give some FACTUAL INFORMATION to consumers who visit the Rip Off Report website.   I have read all 10 complaints regarding SUCCESS EXPRESS SALES, INC & PACIFIC COAST CLEARING SERVICES, INC. on this website.                                                                                                   ---Unfortunately all these reports are based solely on assumptions and hear say.  Every one of them have been filed by irresponsible consumers.  It is this kind of irresponsible consumer reporting that slanders good companies based on assumptions and hear say. Please get facts and both sides of the story before you just jump online and do damage in our case to young adults doing something positive and improving their futures.                                                                     ---We would have liked the opportunity to address these situations in a professional business manner.   These consumer should have contacted us through our telephone number (1-253-851-8414 customer service) or mailing address (5775 Soundview Dr. #103-C Gig Harbor, WA 98335), provided on our receipts. or through our website(sesales.info).  We could have appropriately addressed these situations and presented the FACTS.                                                  ---This is a positive and constructive goal orientated program for young adults, over 18 years old, to  travel the country developing inter personal communication skills, gaining an education in direct sales and brightening the future of the youth of America. 
---Our representatives are in a contest selling magazines subscriptions to collect points to win a trip to Europe, a Carribean Cruise, or a trip to Australia and cash awards up to $5000.  The top two individuals in the contest every six months win the trip.  The cash awards are awarded in a separate contest in $500 increments.                                                                                                 ---Our business group, Success Express Sales, Inc., has been participating in these contests for over 20 years.  We adhere to a strict code of ethics and moral standards.  Our magazine subscriptions are cleared through the premier magazine subscription clearinghouse & customer service center in the United States, Pacific Coast Clearing Services, Inc.                                        ---In regard to the other issue in these reports filed:
1) These are young individuals who are working on their futures.  They are going to be inquisitive on your career, interest, etc.  They are trying to find their path in life and improve their futures. 
2) The magazine term and cost are dictated by the publishers of the magazines. On any particular magazine it could be just a 1yr, 2yr or 3yr subscription that we are required to offer.
3) There is a $15 process & handling fee for each customer regardless of how many magazines are purchased.                                                                                                                                  4) If more than one magazine is purchased the customer can choose a magazine off of a list that Success Express Sales, Inc. will pay for.                                                                                         5) If magazines ordered are paid for in cash they do receive bonus points.                                    6) All contestants are instructed to obey signs posted and to represent our contest appropriately.        ---Success Express Sales, Inc. does its best to give this opportunity to good young adults searching for an avenue or a path to success.  We conduct general back ground checks and are very selective.  Occasionally an individual may slip through who is not up to our standards and these individuals are released immediately from the contest.                                                           ---For any inquiries questions or concerns pertaining to this opportunity please contact us through the website: sesales.info, email: [email protected] or 1-877-646-5050.   
---I believe this could be a fantastic information tool for consumers if used in a responsible manner.  However in these incidences these consumers where hasty in making  such quick judgements based on assumptions & hear say.

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