- Report: #1440116
Complaint Review: Summit Depot - Internet
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Author Confirmed
Why?
Summit Depot
Internet, United States
Phone:
909-992-9634
Web:
www.summitdepot.com
Categories:
Business Rating:
(0)
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Summit Depot Sent the wrong item twice and then cut off communication Internet
I ordered a jacket from the website. After about a month, I received the jacket (they drop ship from China), but it was the wrong color. After several emails and texts, customer service finally responded to me. After some back and forth, I emailed photos of the jacket they shipped me. Summit Depot admitted fault and offered to send the correct jacket. I accepted. Another month goes by, and Summit Depot sends me the wrong color again. Emails, text messages, DMs on Instagram and Summit Depot never replies. If you don't want a headache, but from somewhere else, this company is shady.
