Anonymous Student
Scottsdale,#2Consumer Comment
Fri, December 14, 2007
For most jobs, auto shops use flatrate- meaning that the labor charge for a job is the same whether the technician takes 5 minutes or 5 hours to get it done. However, the flatrate time is usually somewhat indicative of how much work is involved (it's an estimate used across the industry). A 1.5 hour flatrate task should probably take a bit longer than 5 minutes, apparently the tech involved here did not get it done correctly.