Bill B
McLean,#2Author of original report
Fri, May 09, 2014
In the original post I said "they denied the check because I'm only the executor. No comment on that - perhaps that's the right course of action."
My complaint is the unprofessionalism of their staff - it turns out it was actually the branch manager - to call me and then not return five different return calls EVER. Not the decision itself.
MochaG
Springfield,#3Consumer Comment
Fri, May 09, 2014
You will have to understand that Power of Attorney and executor are two different things. You can't pay debt for the dead if you are only an executor because you need the power of attorney. If you did it without power of attorney, no law will support you and Suntrust does not obligate to educate you... Sorry for your loss but the odd actually stacks against you...