- Report: #1282720
Complaint Review: Sundance Vacations - East Parsippany New Jersey
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Sundance Vacations
959 US Hwy 46 E Ste 103 East Parsippany, 07054 New Jersey, USA
Web:
https://www.sundancevacations.com/
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Sundance Vacations Tristate Financial;Travel Advantage Network Terrible customer Service; steal money! East Parsippany New Jersey
I got the call from Sundance Vacations I won a free vacation, but I had to drive to New Jersey to listen to a brief presentation to learn more and accept the vacation. I thought I Had finally got lucky with something in my life. This all started when I signed up for a chance to win a car at the New Jersey State Fair. During the presentation, Sundance made me feel special to have received an audience with and a chance to become a member. They emphasized that their VIP package could only be purchased that day. The VIP package cost about 5000 dollars more (15000 or 20000 after interest) but it did have alot more vacation weeks and perks. They informed the crowd that they dont just let people off the street come buy packages, but each individual was basically hand chosen.
After it was all said and done, I Was convinced becoming a member was a great opportunity. HoweveR, when the time came that I Could not afford to keep paying for a vacation package I could not use and have not used at all, I gave them a call. Apparently I had to pay 13000 dollars to release myself from my membership. I just told them I Could not afford, how in hell they think I got Ks sitting around my bank acct? 1st off dragging me in with a FREE Prize is illegal according to the Attorney General and second of all I do not have to pay the acct off in full as I did not utilize any vacation weeks or even the Free one.. I did not have a loan with them anyways as TrIstate financial is the same company as Sundance.
Their terrible customer service, lying, and scheming has angered me beyond a doubt and I will make it known to the world how bad of a company they are because of how they have treated me. They act like I am an idiot when I speak to them on the phone saying that I made this contract and it is uncancelable when I know for a fact it is. Even in my contract it says it can be amended if both parties agree, but they are not worried about pleasing their customer, they are concerned with receiving money they have done nothing in return for.
