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  • Report:  #1322733

Complaint Review: Sundance Vacations - King of Prussia, PA

Reported By:
Margaret - Marlton, New Jersey, USA
Submitted:
Updated:

Sundance Vacations
King of Prussia,, PA, USA
Web:
Sundance Vacations.com
Categories:
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I was told I would get a free vacation  if I sat through an hour and a half presentation.  The vacation was to either Cancun, Puerto Rico or Jamaica.  I got the papers after the presentation and then it was turned over to some travel agency.  When I call to book the trip, they always told me that there was nothing at the community and I would walk or get transportation to nearest restuarant.  They also said there would be out of country fees and hotel fees that could add up to $400 or more.  The person sounded like he was trying to talk me out of takin the trip and it worked.  So I never took the trip because not it is not free.  

I purchased a vacation plan 10 vacations and, so they say, I was getting 2 free vacations.  The plan says that out of season a bedroom would cost 149.00.  But when I booked a vacation, they told me that did not have a one bedroom and I had to pay $249 and sometimes more.  Nothing is what they said it would be at the presentation.  I am so unhappy with this vacation plan.  It is bes to buy insurance for $50 when you book a vacation because if you change your mind and you don have the insurance, you loose what have paid for when booking the vacation.  Or if have you have the insurance and change you mind, you loose the $50 insurance and you money goes back into their system.  You don't get your money back, you have to use to book another vacation and pay another $50 for insurance, if you want it.

 

Horrible plan



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