- Report: #1273263
Complaint Review: Sundance Vacations - Wilkes-Barre Pennsylvania
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Author Not Confirmed
Why?
Sundance Vacations
264 Highland Park Blvd Wilkes-Barre, 18702 Pennsylvania, USA
Phone:
800-220-9400
Web:
https://www.sundancevacations.com/
Categories:
Business Rating:
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Sundance Vacations Tri-State Financial, Travel Advantage Network: All The Same Company - Refuse to Speak to Customers about their Concerns. unprofessional, pressure sales, misrepresented contracts, unaccredited lender, refuse to cancel memberships, refuse to provide refund, refuse to speak to customers Wilkes-Barre Pennsylvania
Sundance Vacations, Tri-State Financial and Travel Advantage Network are all the same company!
I have tried countless times to speak to them about cancelling my membership and requested a refund but they keep refusing to speak to me. They insist on phone calls in order to pressure customers into refusing to cancel their memberships. I continue to ask to communicate via writing but claim I am the one refusing to speak to them. Written communication is still a form of communication in the safest and most reliable way.
Their contract states that I did not have a right to cancel my contract but the truth is I had a Right of Rescission the moment I signed that contract. Also they told me that there wouldnt be any hidden fees and the payment withdrawals would be consistent. However I found my withdrawals from my account being taken out sporadically.
They continue to harass me about making my payments to a lender that is not only unaccrdited but that they created themselves! They also have sent me a false letter stating that my "loan" was sent to a collector.
The internet is full of information on their false practices. I only want a membership cancellation and a full refund from them. That refund is not just my own money but it also belongs to my loved ones who helped me with the "payments" I owed them.
Please provide support not only for myself but for my family as well.
