- Report: #1481156
Complaint Review: Sunnova Energy Corp - Houston Texas
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Sunnova Energy Corp
20 Greenway Plaza Suite 475 Houston, 77046 Texas, United States
Phone:
833-349-7652
Web:
www.sunnova.com
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Sunnova Energy Corp Fraudulant Company Senior Citizens Burned and Devistated! Houston Texas
Senior citizens on a fixed income had the simple desire to help lower their energy costs and join the "green" movement. They accepted into their home a representative from " Sunnova".
Promised the following : Their Pnumatic Push Button Breaker panel would be replaced by "Sunnova"
Sunnova did not provide a new panel ( denied saying that ) At installation they determined the breaker box would be fine. Our Electric service company visited to inspect the breaker box and was shocked that the house had not burnned down as the additional inverter system began to melt the contact points in the breaker box, forcing the customer have an entire new panel box installed .. costing them $5,000.00! which they had to finance due to fixed income.
The roof was in very poor condition and needed replacing. Sunnova installed their system despite the obvious condition. ( Customer needs immediate roof replacement and Sunnova states it will charge the customer to remove the system )
Customer was to have 22 panels installed to accommodate usage. Sunnova delivered 11 panels .. and when asked by the customer "Where's the rest of the panels?" .. Installer stated that this is all thats needed.
Customer now pays "more" for their energy usage along with a $95.00 a month monitoring fee.
Complete SCAM for these seniors who are now trapped in this 25 yr lease. It is not over, as these seniors are my parents. Prepare to pay Sunnova. ( Personal along with any "Class Action" )
