mr rik
miami,#2Consumer Comment
Sun, July 31, 2011
you have a shitty credit card company too.
Make sure you post their name here as well.
If you really want to file your OWN dispute, just dont pay the credit card bill.
Good luck!
Tracy
Vandalia,#3Author of original report
Fri, July 29, 2011
I already tried to talk to my credit card company. They refuse to do anything about it. I wanted to dispute the charge, but my credit card company refuse to let me and said their policy for hotels is that they don't allow dispute for those. So I guess I am to the point of just letting people know of my experience with that hotel and writing user reviews at hotel websites about that place.
Tracy
Vandalia,#4Author of original report
Fri, July 29, 2011
Pretty much nothing on weather or not they will refund half of are stay. As I said eailer on in my first post they didn't care about the customer, just the bottom line dollar. It show in their lack of response and doing nothing about the horrible customer care!
mr rik
miami,#5Consumer Comment
Thu, June 09, 2011
won't give you a refund.
The next step is calling up the credit card.
Tracy
Vandalia,#6Author of original report
Wed, June 08, 2011
Well they finally responded to the BBB report. But all I got was an apology, that didn't sound very sincere. They have not refunded any amount at all. So I did not accept it and is being sent back to the company to see there response. Like I said before this is a hotel that only cares about the bottom line dollar, not the customers!