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  • Report:  #435543

Complaint Review: Superior Auto Care Inc - Rochester New York

Reported By:
- jamaica, New York,
Submitted:
Updated:

Superior Auto Care Inc
772 West Ridge Road Rochester, New York, U.S.A.
Phone:
877-270-3512
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
They buy auction cars: flood cars, rust buckets and clean them up paint undercarriage etc. They do not honor warranties etc. Bad work cheap paint jobs within a week noticed vehicle was crap, had to sue. Do not deal with.

Michelle

jamaica, New York

U.S.A.


2 Updates & Rebuttals

Jim

Orlando,
Florida,
USA
Here's What Is Ridiculous...

#2Consumer Comment

Sat, January 05, 2013

You mentioned Ebay. If you are attempting to buy any used from any seller sight unseen on the internet, now thats just plain stupid.


Michael Brucato

Rochester,
New York,
United States of America
In Regards to this customers complaint

#3REBUTTAL Owner of company

Fri, January 04, 2013

Being a dealership in upstate New York we deal with a lot of salt on the vehicles in this market in the winter. When we purchase a vehicle for resale in order to give the best value for our customers we will take the time to undercoat our vehicles to give them a longer life.. This customer was not aware of this process as they are not from an area that uses salt on the roads and therefore do not understand the preventative maintainence we do as a habit....Anyone living in our area is aware of this and we try to disclose this when we sell to an out of market consumer... We have been selling vehicles since 1988 and take tremendous pride in maintaining our reputation in the marketplace.... Michael Brucato

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