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  • Report:  #1404986

Complaint Review: Superior Moving Company - New Port Richey Florida

Reported By:
Jennifer - Palm Harbor, Florida, USA
Submitted:
Updated:

Superior Moving Company
4217 Tamargo Drive New Port Richey, 34652 Florida, USA
Phone:
813-508-8333
Categories:
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 I contacted Superior Moving Company on Oct 2nd to receive a quote on a move which consisted of 2 pictures, 60" tv with stand, Queen size bed with brass headboard, Bureau, chest, and 3 boxes. Tony told me it would be $99 flat fee with additional $99 for a 2 hour minimum and 10% gas. I gave him the addresses and he told me he would charge me $75 instead of $99. I setup the move for Fri Oct. 6th at 9:30am and paid him a upfront fee of $100 through PayPal. I called him around noon on Thurs Oct 5th and had to reschedule the move because I had to attend a care plan meeting regarding my fathers care. Tony rescheduled move for Sat Oct. 7th at 9:00 am. I showed up at the Assisted Living Facility and no one showed. I called and spoke to Tony and I asked when the movers were going to show up he told me he would call me back. When he did he told me they would be there at 1:00. At 11:22am Tony called me and stated "He's pissed off at his workers and I am going to rent a truck and do the move myself". He told me it would be about an hour and a half. At 1:39 pm I called Tony and he stated "I am doing 30 things right now and can we make the move tomorrow at 8:00am? I said fine, except that I had to be at Church at 11. He said the move would be done by then.

On Sunday at 7:30 I called and received Tony's voicemail to confirm move. I drove to the Assisted Living Facility and arrived at 8:01am called him again and left voice mail that it is close to 8:15 and no one is here. Then I preceded to call him 20 times after that and received his voice mail message. I felt that I was being ignored and did leave a message that I was going to contact the police. At 10:36 he finally called me back stating he doesn't like threatening phone calls and that he lost his phone. Now, if someone who has been in business for himself for over 20 years and his business hours are 7 days a week from 9am to 9pm. He used the excuse that he lost his phone. Now, wouldn't you think if this business is legit he would have a back up phone or his partners whom he stated was his brother and brother-in-law when I spoke to him initially. I asked him if he was Italian and he accused me of being racist and called me a f'ing bi*t#h 17 times and then told me he was recording the conversation. I in turn told him about the allegations I read on this site and he said it was from 10 years ago and I told him I was contacting the BBB and reporting him. He puts up signs around the County saying Move 4 Less. I told him if I see his signs I am going to rip them down and he said I wouldn't be able to do this because he nails them to trees and I said I will find a way to get them down. I asked him about the $100 I paid him through PayPal and he told me to go on PayPal and get my money back. He also stated that I cancelled the move on him first, though I gave him plenty of time and when he rescheduled the move he did not act upset like he did on the phone with me. He was yelling at me continuing to call me f'ing b*t#ch. I called him a a@@h*o*%. Then he hung up on me and I called him back and it went directly to voice mail because he blocked my number. I called him from a different number and he answered and I said listen Tony and he said I'll block you from this number too and again hung up.

His Facebook page has a different name of a Moving Company called Budget Movers, Move LLC., and on invoice it says Anthony Magazu Mover's. Sounds fishey on why he had 3 different Moving names and has been doing this for over 20 years according to a flyer that was left on my door. I looked up his address which is on the invoice and it is inactive. What is going on?



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