Idearc
Middleton,#2UPDATE Employee
Wed, June 10, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at [email protected] Your Full Name and Title: Business Name: Business Telephone Number: State in which you Business resides: Your Contact Number Best time to call you: E-Mail Address: Brief Complaint Description:
Louis
Ashland,#3Author of original report
Wed, October 15, 2008
I attempted to buy preferred placement on the local Superpages website TWICE. In both cases, I was quoted a price to give me a 2nd tier advertising package. This package was going to move my listing on the Superpages website up to a top eight position in three selected Boston area counties. After agreeing on a price, I signed up. Idearc got my credit card and they charged it. After the fact, I discovered that my ad wasn't appearing as it should. In each case the sales person claimed to make a mistake. They wanted at least $100.00 more per month for the three county package. They wouldn't honor the deal they had made with me. I'm convinced that Idearc uses deceptive and misleading sales practices.