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  • Report:  #548797

Complaint Review: SURPLUS FREIGHT FURNITURE - Dedham Massachusetts

Reported By:
Dorothy Iovanna - Lowell, Massachusetts, United States of America
Submitted:
Updated:

SURPLUS FREIGHT FURNITURE
910 Providence Hgwy Dedham, 02026 Massachusetts, United States of America
Phone:
781-407-0606
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
My mother was making payments on furniture that she had a layaway with this company from June through November of 2009.  When she made her December payment, the check was returned which prompted her to contact the store.  When she did she learned tht the telephone number was no longer in service.  She made additional attempts and found that this company no longer exists.  They took $1,618.65 of her money and she never received a piece of furniture.


1 Updates & Rebuttals

JRuiz

Bronx,
New York,
United States of America
Customers were notified through mail and phone of business plans.

#2UPDATE Employee

Mon, September 27, 2010

The employees mailed out notices to all customers notifying them of the business closing.  Employees also called all layaway customers to inform them of the dead line to retrieve their merchandise or possibly cancelling thier current layaways. 

Unfortunate that this matter was not resolved prior to this rebuttal.  I am willing to assist them.  I am going to need the following in order for me to look up thier account; Name, Address, Phone number and Invoice number as shown on their receipt. 

You can reach me via email [email protected] or 1-800-746-2875 ext.#8  

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