- Report: #1290399
Complaint Review: Survival Life.com - Austin Texas
Reported By:
Ronwie -
Amesbury, Massachusetts, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Survival Life.com
4330 Gaines Ranch Right oad Suite 120 Austin, 78735 Texas, USA
Phone:
512-366-3332
Web:
Survivallife.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Survival Life.com Be very careful when dealing with this company Austin Texas
On February 20,2016 I ordered a Solar Powered Battery Charger from Survivallife.com. for $39.95. When I received an email acknowledgement of my purchase, they had added something called an Solar Briefcase which I did not authorize nor request. This cost $495.00. The next day that the company was open, I called to void the order. I was assured that this would not be a problem and that the order had been cancelled as of February 21, 2016,
On Monday, February 22 I received an email stating that the order had been shipped via FedEx. Naturally I immediately contacted the company ([email protected] // ) and was told I would have to refuse the order when it arrived. It was scheduled to be delivered by FedEx on February 25. Upon checking the tracking number I was provided I now discovered that the item was now scheduled to be delivered on Monday, March 1st. I immediately called FedEx and was able to get the package refused.
Meanwhile, I have contacted the Massachusetts Attorney General's Office Department of Consumer Affairs and am pursuing any remedies they may suggest
I have also been forced to cancel my debit card an obtain a new card. I DO NOT TRUST THIS COMPANY! I feel that this company is a complete scam.
