- Report: #399031
Complaint Review: Suzuki Retail Services HSBC - Wilmington Delaware
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Author Confirmed
Why?
Suzuki Retail Services HSBC
PO BOX 15521 Wilmington, 19850-5521 Delaware, U.S.A.
Phone:
800-365-1363
Web:
N/A
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Suzuki Retail Services HSBC HSBC steals money by increasing APR!!! Wilmington Delaware
I purchased a brand new Suzuki GSXR-750 in 2007 for $10,200. The corresponding APR was 12.5%. Not the best I've seen, but I agreed to the terms. For the last few years I have payed over the minimum payment and have never been late. My credit is, for lack of a better term, "superb," in every possible way. Despite my excellent standing with Suzuki they have sent me a notice letting me know that my APR is to be increased to 19.99%. This is ridiculous!
HSBC-Suzuki is taking advantage of many loyal customers by doing this. Since this has occurred, I have transferred the remaining balance to a low interest credit card and I am going to close my HSBC account. I will never do business with them again. Beware to anyone who is considering to take a loan from this company.
This company will rob you!
Skunk
Louisville, Kentucky
U.S.A.
HSBC-Suzuki is taking advantage of many loyal customers by doing this. Since this has occurred, I have transferred the remaining balance to a low interest credit card and I am going to close my HSBC account. I will never do business with them again. Beware to anyone who is considering to take a loan from this company.
This company will rob you!
Skunk
Louisville, Kentucky
U.S.A.
1 Updates & Rebuttals
Skunk
Louisville,Kentucky,
U.S.A.
Suzuki Retail Services HSBC (Simply Unorganized)
#2Author of original report
Tue, December 16, 2008
Well, since my recent notification of an increase in APR, I have transferred my balance to a new bank for a fantastic low APR (5%). After doing this I contacted HSBC-Suzuki to tell them to close my account. I then had found out that even though my statements said that I had a corresponding APR of 17.9%, that it was in fact 12.5%. The women I spoke with was rude and wouldn't tell me why my statements say corresponding 17.9% APR when it is actually 12.5%. She couldn't tell me why I was being sent a notice of an increase in APR when I should be exempt. This company is so unorganized. It is just simply ridiculous!!! I really dislike this company, I could run a better bank out of my basement.
