- Report: #205172
Complaint Review: Sweep'N Mop - San Deigo California
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Author Confirmed
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Sweep'N Mop
6070 MissionGorge Road Suit 1 San Deigo, 92120 California, U.S.A.
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Sweep'N Mop New Mop , just a ripoff San Deigo California
Advertisment reads, Buy one for $ 10.00 and get one free. Sounds good right?? Well , the rip off comes when you order it. Your not offered any choses on how or who you want for shipping or how fast. Now after they have your visa number and everything is comfirmed than you learn you are paying $15.90 for the post office to leave this in your mail box. So Now you already know its coming in 2 peices. A Mop handle made of two pieces now has a weak spot. Than they add insult to it by informing you that it will take 4 to 6 weeks to arrive.
There is no way to cancel. No email contacts, no phone, no fax, your eating that bill.
I was lucky mine arrived in 3 weeks and although it was threw on the ground next to my mail box, I'm grateful it was not stolen.
Now I did my new kitchen floor with it. The sponge is not as solid as it appears. What they do not tell you , is its very thin and will need to be replacement frequently.
Not worth it folks. Wait until it ends up at "Big Lots" for a couple of bucks.
Agnes
Bedford, New Hampshire
U.S.A.
There is no way to cancel. No email contacts, no phone, no fax, your eating that bill.
I was lucky mine arrived in 3 weeks and although it was threw on the ground next to my mail box, I'm grateful it was not stolen.
Now I did my new kitchen floor with it. The sponge is not as solid as it appears. What they do not tell you , is its very thin and will need to be replacement frequently.
Not worth it folks. Wait until it ends up at "Big Lots" for a couple of bucks.
Agnes
Bedford, New Hampshire
U.S.A.
8 Updates & Rebuttals
Christine
Virginia Beach,Virginia,
U.S.A.
yes
#2Consumer Suggestion
Thu, August 10, 2006
I WILL pin a rose on my nose...LOL.. I still think the original post was a warning to NOT buy the mop! Get a life, geeeeeez...
Peter
Pony,Alabama,
U.S.A.
Well pin a rose on your nose!
#3Consumer Comment
Wed, August 09, 2006
I am so glad that YOU will personally NOT be buying that mop. I think that is a given for over 90% of the people who called in response to the "as seen on TV" commercial. Most reasonably responsible people who value their money WILL NOT order something from TV or otherwise without knowing exactly how much they will be charged for it. This includes shipping, handling, and other hidden costs. I am glad that Agnes's report helped you realize this.
Christine
Virginia Beach,Virginia,
U.S.A.
Why?
#4Consumer Suggestion
Wed, August 09, 2006
Peter, why are you beating up Agnes? I think (chief complaint) she posted her report to warn us not to buy that piece of crap mop. I, for one, thank Agnes. I won't buy that mop.
Christine
Virginia Beach,Virginia,
U.S.A.
Why?
#5Consumer Suggestion
Wed, August 09, 2006
Peter, why are you beating up Agnes? I think (chief complaint) she posted her report to warn us not to buy that piece of crap mop. I, for one, thank Agnes. I won't buy that mop.
Christine
Virginia Beach,Virginia,
U.S.A.
Why?
#6Consumer Suggestion
Wed, August 09, 2006
Peter, why are you beating up Agnes? I think (chief complaint) she posted her report to warn us not to buy that piece of crap mop. I, for one, thank Agnes. I won't buy that mop.
Christine
Virginia Beach,Virginia,
U.S.A.
Why?
#7Consumer Suggestion
Wed, August 09, 2006
Peter, why are you beating up Agnes? I think (chief complaint) she posted her report to warn us not to buy that piece of crap mop. I, for one, thank Agnes. I won't buy that mop.
Elaine
Boise,Idaho,
U.S.A.
Your wrong in this case, Peter
#8Consumer Suggestion
Wed, August 09, 2006
Sweep and Mop does not permit speaking to a "REAL" person. The ordering system is 100% automated and it goes on and on for roughly 15 minutes trying to get you to order more and more crap. There is no option to speak to a live person. Hitting a "0" results in the same message repeating. It's a loop of phone h**l. I ordered the mops, they are worthless. A pretty purple sponge, however that doesn't sweep or mop up anything, but it is pretty. I considered it a lesson in ordering from television. As I've said before in another post, the only good thing I've ever ordered from television were those Ginsu knives years ago. They're still sharp and work great. Look for those AS SEEN ON TV products at walgreens...they're cheaper there than on television, and no shipping!
Peter
Pony,Alabama,
U.S.A.
One of those customers who is NEVER happy
#9Consumer Comment
Wed, August 09, 2006
I don't understand the problem here. You purchased 2 mops for a total of $10. That's only $5 each. What do you expect ... an iron-clad mop handle and a pad so absorbent it can soak up the ocean? Go to any discount store, like Walmart or Target, and you will find that a decent mop costs around $15 .. EACH. Furthermore, if you had questions or preferences regarding shipping cost or carriers, why did you not pick up the phone and call the toll-free 800 number to get answers BEFORE finalizing your transaction? Proceeding with the check out process without asking your questions and THEN finding out that the shipping process is not to your satisfaction does NOT constitute a rip off.
