- Report: #1275448
Complaint Review: Swiss Colony - Nationwide
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Author Not Confirmed
Why?
Swiss Colony
Nationwide, USA
Phone:
800-913-0743
Web:
swisscolony.com
Categories:
Business Rating:
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Swiss Colony RIP OFF - LIARS Monroe WI
Recieved a catalog in he mail. (I have been a customer for years). Went to the website to place an order. Placed the order on credit. Recieved a confirmation for the order. A couple of days later I recieved an email stating that I would not recieve my full order as confirmed. They refused to send out my "bonus" item. I emailed them back and asked them to cancel my order. They lied and said that my order was already shipped.
However when I checked the status of my order it said "fulfilling". I then emailed them again and told them tat I would like to cancel my orfer. I got no reply. About a week later, I recieved my partial order. A perishable item that was supposed to be refrigerated upon reciept arrved warm to the touch. I was furious. As if being lied to wasn't bad enough, they send you a product that is not refrigerate as directed on the outside of the box. Needless to say I will NEVER order from this company again nor refer their business to anyone else.
