- Report: #124190
Complaint Review: Symantec Corporation - Cupertino California
-
Author Not Confirmed
Why?
Symantec Corporation
20330 Stevens Creek Blvd Cupertino, 95014 California, U.S.A.
Phone:
408-517-8000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Symantec Corporation refused to honor rebate, claimed documentation not submitted, but it was. Rip-off! Cupertino California
This is a growing problem: a mail-in rebate is offered as a sales incentive, but when all instructions are meticulously followed, a postcard is received months later claiming that instructions were not followed or documentation was lacking.
Thousands of consumers are being duped into buying products, expecting to receive a rebate, but a substantial proportion of them never receive the rebate, and attempts to contact the vendor and resubmit are thwarted by the company's labyrinthian contact options.
This particular incident relates to a software purchase rebate offered by Symantec, who is infamous for this behavior, but the problem is widespread.
Donald
San Mateo, California
U.S.A.
Thousands of consumers are being duped into buying products, expecting to receive a rebate, but a substantial proportion of them never receive the rebate, and attempts to contact the vendor and resubmit are thwarted by the company's labyrinthian contact options.
This particular incident relates to a software purchase rebate offered by Symantec, who is infamous for this behavior, but the problem is widespread.
Donald
San Mateo, California
U.S.A.
