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  • Report:  #125856

Complaint Review: Symantec Corporation - Cupertino California

Reported By:
- Freedom,, California,
Submitted:
Updated:

Symantec Corporation
20330 Stevens Creek Blvd. Cupertino, 95014 California, U.S.A.
Phone:
866-206-8800
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased Symantec software in October 2004. I followed the instructions exactly in order to receive a $20.00 rebate. On 11/01/04 I received a nice email from Symantec stating that my rebate had been received and was being processed.

On 12/16/04 I received another email stating that I would not be receiving my rebate because I did not include the original UPC code from the package. I replied to them that I HAD sent the original UPC code. At which time they replied that I did not mail the original proof of purchase, again, I replied that I HAD sent them the original proof of purchase.

Now they are not responding to my emails at all.

Lena

Freedom,, California
U.S.A.


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