- Report: #91824
Complaint Review: Symantec - Cupertino California
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Symantec
20330 Stevens Creek Blvd. Cupertino, 95014 California, U.S.A.
Phone:
408-517-8000
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Symantec ripoff does not honor certain Liveupdate subscriptions Cupertino California
Recently was given the option of either renewing a Liveupdate subscription (12 months), specifically for "Norton Personal Firewall 2002" or upgrading to "Norton Personal Firewall 2004". Chose to upgrade for another reason.
Couple weeks later, Symantec drops Liveupdate subscription services for "Norton Personal Firewall 2002" and informs that upgrade to "Norton Personal Firewall 2004" is our only option. Does NOT compensate for money wasted on subscription fee.
Eric
LA, California
U.S.A.
Couple weeks later, Symantec drops Liveupdate subscription services for "Norton Personal Firewall 2002" and informs that upgrade to "Norton Personal Firewall 2004" is our only option. Does NOT compensate for money wasted on subscription fee.
Eric
LA, California
U.S.A.
1 Updates & Rebuttals
Eric
Cupertino,California,
U.S.A.
Symantec does not honor subscriptions --CORRECTION
#2Author of original report
Tue, May 18, 2004
I don't know happened above, but change the following: "Chose to upgrade for another reason." to: "Chose to renew my subscription, versus upgrading."
