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  • Report:  #1259328

Complaint Review: synchrony bank - orlando Florida

Reported By:
tommie - seagoville, Texas, USA
Submitted:
Updated:

synchrony bank
PO Box 965004 orlando, 32896 Florida, USA
Phone:
18772226868
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I have had an account with GE Capital for a number of years, approximately 2 years ago Synchrony Bank purchased their customers.  I think they are still the same company and they treat people the same. 

First of all, I am a senior citizen and I am paid only once per month.  I have tried to get all of my accounts set up at the time of my due dates.  I explained this to them to no avail.  I have been denied credit to several stores because of their reports. 

I am receiving a credit bureau report from transunion in a few days to look over Synchronys findings.  They are reporting delinquencies, unpaid, etc.  I have told TU that several years ago I had a few accounts, when I was working, I lost my job in 2006 an was unable to pay those accounts.

Ever since that time  I have opened a few accounts:  walmart-paid off (2), they closed these because of the time of my getting paid, the payments were not paid until I got paid, never missed a payment, Care Credit, paid off, Mohawk card, another one of Synchronys accounts, Conns, I paid online, with my account set up to pay according to my paydays until the account was paid, 2 months in a row conns took 2 payments each month throwing my other accounts not being paid, but I paid the accounts and got them up-to-date and not being late. 

The major problems with all of these accounts has been because of my ability to pay only when  I was paid about mid-part of the month.  I received a letter today from my Old Navy account telling me they were reducing my credit limit.

  I have always paid this account, and as all of the others I have always paid more than was due.  They are ruining my chance to get my credit rebuilt due to my loss of employment.  I have no home payment, I own my home, no car payment, and I am going to be needing to get a car but with Synchronys negative reports this is going to be difficult. 

I have even paid off an existing account that I misunderstood the payment schedules.  I need for this company/bank to try an work with my age group.  It has made my life a miserable mess trying to get my accounts all back in order after the situation with Conns.  I also explained that to the customer service for the bank. 

I would like to get in touch with someone in regulations for these banks,but I dont know who to get in touch with.  Senior citizens are the builders of these companies, and the United States have set some of these banks and businesses up with our, senior citizens money. 

I figure there will not be anything done, for me it never has but this may give others an indication of not doing business with this particular bank. 

Thank you in advance for reading this (please do not thow away without reading). 



1 Updates & Rebuttals

QUEENIE

none,
Pennsylvania,
USA
The truth

#2Consumer Comment

Tue, October 06, 2015

Glad to see read you are speaiking out about your sistuation i have done the same, i had the same treatment the publice needs to know do not open a credit card with synchrony bank you are making them rich with all the interest and fees etc and they do nothing for the consumer except try to ruin your credit and close your cards there was a arebuttal written back to me when you read it, it is obviously written by a synchrony bank rep.they

must have people just read reports against them and of course make the consumer look like they are the crazy one i had 12 on time payments never late one returned check and covered immediately and they shut my cards down who wants to support them with the interest rate and keep big business like that going if you get on bbb site you will see thousands of complaints all the same so we all cant be liars.

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