- Report: #1433194
Complaint Review: Synchrony Bank/Amazon and Amazon - Orlando Florida
Reported By:
Bernie -
Belgrade, Maine, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Synchrony Bank/Amazon and Amazon
PO Box 960013 Orlando, 32896-0013 Florida, United States
Web:
www.syncbank.com/amazon
Categories:
Business Rating:
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Synchrony Bank/Amazon and Amazon Charged me fo Aamzon Prime after I cancelled on the Amazon Store card account i closed! Orlando Florida
here is the letter I wrote; i believe that it adequately explains the situation:
Synchrony Bank/Amazon March 8, 2018
PO Box 960013
Orlando, FL 32896-0013
To whom it may concern,
This is in regards to the following account #**** **** **** ****. I had cancelled this account and destroyed this card in the Fall of 2017. You have since begun and continued with harassing calls; and insistence that I owe a balance; which goes beyond all professional business ethics!
I had cancelled my Amazon Prime membership at the same time as I cancelled this charge account; well in advance of that renewal date! I have spoken with a representative of yours; only to be told I had to deal with Amazon. When I called Amazon their rep was unable to explain why I was charged for the Prime renewal, and HUNG UP ON ME!! To add to the insult I have just received in the mail a statement showing charges now totaling $***.**which is the first statement I have seen since I closed the account last year! How can you charge me for a service I cancelled on a charge card I cancelled!!
As of this date I have had enough!! Therefore, I am copying both a hard copy and emailing this letter to Amazon Prime (for whatever good that will do me); and the Maine Attorney General’s Consumer Protection Division. I have also filed a report on the Rip-off Report site. I feel that you can either do the correct thing, and void all the fraudulent charges, or continue your mission of harassing me.
I look forward to your answer in writing!
Sincerely,
*********
cc: Amazon Prime Customer Service - Amazon Prime1200 12th Ave. South Ste. 1200Seattle, WA 98144-2734
Maine Attorney General’s Consumer Protection Division - 6 State House Station Augusta, ME 04333
