Marlyse
Alexandria,#2REBUTTAL Individual responds
Tue, August 12, 2008
I'm also having issues with Tmobile regarding the free flight promotion. For months I called both company, each time it's a different story. I finally had to report it to the better business bureau, Tmobile advised the BBB that the second booking request form would be mailed on July 17th, 2008 and they also asked that the case be closed so I accepted it. It's been a month and I still have not received the form. I called Tmobile and was told by the representative that she spent too much time with me on the phone. I will definitely cancel my services with Tmobile once my contract ends. Tmobile stated that I suspended my services but I still have a two year contract with them for two years. It is a rip off and I do not feel like they honored their end of the contract. I received one booking request form for my phone, I'm still waiting for my husband's request form. I would not recommend Tmobile to anyone else.