- Report: #491594
Complaint Review: T - Mobile - Albuquerque New Mexico
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Author Not Confirmed
Why?
T - Mobile
P.O. Box 37380 Albuquerque, 87176-7380. New Mexico, United States of America
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T - Mobile Charging Customers for services not Use on their phone! Beware of T-mobile! Albuquerque, New Mexico
I received a bill from T-mobile charging me for 3 minutes of International calls i didn't made on my phone.
I called their customer services to report the charges. I was told they can only refund half of the charges. After, speaking with two lousy and rude reps; i ask for my services to be cancelled less than 5 seconds this rep cancelled my services. I was unable to access my account online. I have never experiences such services before.
T-mobile are charging their customers for services not use on their phone.
