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  • Report:  #111861

Complaint Review: T Mobile - Albuquerque New Mexico

Reported By:
- Parrish, Florida,
Submitted:
Updated:

T Mobile
PO Box 37380 Albuquerque, 87176-7380 New Mexico, U.S.A.
Phone:
800-937-8997
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Me. I became unemployed in July. I called T-Mobile to tell them that my 600 minutes a month wouldn't cut it while I was searching for a job. They said, no problem, let's hook you up with 1000 minutes. That would cover the overage I already had. 600 minutes was $39.95 / month. 1000 minutes is $59.95 a month. I figured for the extra $20, that would help me in my job pursuit.

No. Not only did they not cover my overage of the current month which they said they would ($223.71 v. $59.95) but they signed me up for another year's contract (definitely not mentioned).

So. I have canceled my service.

Bill

Parrish, Florida
U.S.A.


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